Customer Satisfaction
There are some error(s). Please see each marked section below.
1.
How often do you or your family dine out for dinner?
Less than once a month
Less than once a month
Once a month
Once a month
Two or three times a month
Two or three times a month
Once a week
Once a week
Two or three times a week
Two or three times a week
Other
Comment:
500 character(s) left.
2.
Approximately how many miles do you normally travel from your home to your favorite restaurant?
Less than one mile
Less than one mile
One to three miles
One to three miles
Four to six miles
Four to six miles
Seven to nine miles
Seven to nine miles
Over 10 miles
Over 10 miles
3.
What do you consider to be the one most important thing in selecting a restaurant in which to dine for dinner?
Quality of food
Quality of food
Type of food
Type of food
Menu selection
Menu selection
Service
Service
Prices
Prices
Atmosphere
Atmosphere
Convenience
Convenience
Decor
Decor
Other
Comment:
500 character(s) left.
4.
Approximately what price per person do you spend when dining out for dinner?
Under $10
Under $10
$10 - $12
$10 - $12
$12 - $15
$12 - $15
$16 - $19
$16 - $19
Over $20
Over $20
Other
Comment:
500 character(s) left.
5.
What restaurant do you recommend to friends and familiy and why?
350 character(s) left.
6.
When was your last visit to The Boathouse?
Within the last year
Within the last year
Within the last nine months
Within the last nine months
Within the last six months
Within the last six months
Within the last three months
Within the last three months
Within the last month
Within the last month
Other
Comment:
500 character(s) left.
7.
What one thing do you like best about The Boathouse?
Food
Food
Menu selection
Menu selection
Service
Service
Prices
Prices
Atmosphere
Atmosphere
Convenience
Convenience
Everything
Everything
Other
Comment:
500 character(s) left.
8.
What one thing do you like least about The Boathouse?
Food
Food
Menu Selection
Menu Selection
Service
Service
Prices
Prices
Atmosphere
Atmosphere
Convienence
Convienence
Other
Comment:
500 character(s) left.
9.
How would you rate your overall satisfaction with us?
Excellent
Excellent
Good
Good
Fair
Fair
Poor
Poor
Comment:
500 character(s) left.
10.
Is there anything you would like to see changed at The Boathouse?
500 character(s) left.
11.
Please rate the following from your last dining experience at The Boathouse.
Excellent
Good
Fair
Poor
Speed of Service
Friendliness of Staff
Knowledge of Staff
Temperature of Food
Freshness of Food
Quality of Food
Value for the Money
Cleanliness
Comfort of Dining
Menu Selection
Comment:
500 character(s) left.
12.
How often do you dine with us?
First visit
First visit
Several times a week
Several times a week
Once a week
Once a week
Several times a month
Several times a month
Once a month
Once a month
Once every 2 - 3 months
Once every 2 - 3 months
Once or twice a year
Once or twice a year
Only when the patio is open
Only when the patio is open
13.
If this was your first visit, how did you hear about us?
Word of mouth
Word of mouth
TV ad
TV ad
Radio ad
Radio ad
Internet
Internet
Flyer
Flyer
Other
Comment:
500 character(s) left.
14.
How likely are you to dine with us again?
Very likely
Very likely
Somewhat likely
Somewhat likely
Neutral
Neutral
Somewhat unlikely
Somewhat unlikely
Very unlikely
Very unlikely
Comment:
500 character(s) left.
15.
Would you recommend us to a friend or colleague?
Yes
Yes
No
No
Possibly
Possibly
Comment:
500 character(s) left.
16.
What would entice you to dine with us more often?
500 character(s) left.
17.
What is your gender?
Male
Male
Female
Female
18.
Which catagory best describes your age?
18 - 24
18 - 24
25 - 34
25 - 34
35 - 44
35 - 44
45 - 54
45 - 54
55 - 64
55 - 64
65 or older
65 or older
Prefer not to answer
Prefer not to answer
19.
Which category best describes your annual household income?
Under $15,000
Under $15,000
$15,000 - $29,999
$15,000 - $29,999
$30,000 - $44,999
$30,000 - $44,999
$45,000 - $59,999
$45,000 - $59,999
$60,000 - $74,999
$60,000 - $74,999
$75,000 - $89,999
$75,000 - $89,999
$90,000 or more
$90,000 or more
Prefer not to answer
Prefer not to answer
20.
How long have you lived at your current address?
Six months or less
Six months or less
Six months to one year
Six months to one year
One to three years
One to three years
Four to six years
Four to six years
Six to eight years
Six to eight years
More than eight years
More than eight years
21.
Please provide us with your zip code
50 character(s) left.