BEK client satisfaction survey
Required Required Question(s)
Recently, you have initiated IT services provided by BEK Inc. To help us ensure that we are providing the level of assistance you require, we would appreciate it if you would take a moment to answer a few questions. Thank you for your business and continued support.

The BEK Inc Team
 
1.
How long have you been using our services?
First business transaction
one year or less
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Required 2.
How do we rate on the following attributes?

Additional comments are welcome and appreciated.
 Well Below Average Below Average Average Above Average Well Above Average 
Customer Service Experience
Effectiveness of Service Ticket Procedure
Timeliness of Problem Resolution
Technical Expertise of Engineer
Technical Support Experience (if applicable)
  • Comment:

  • 150 character(s) left.
3.
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
4.
Have you ever recommended us to others?
If you have recommended BEK, will you provide us with their contact information so that we may follow up?
No, never recommended
Have recommended once or twice
Have recommended several times
  • Comment:

  • 150 character(s) left.
5.
Which category best describes the industry you work in?
Automotive
Advertising
Consulting Services
Education
Entertainment
Financial Services
Government Services
Healthcare
Human Resources
Information Technology
Marketing/Sales
Non-Profit
Pharmaceuticals
Public Relations
Technical Services
Travel
Other 
Required 6.
How many people are in your organization?
1
2 - 4
5 - 9
10 - 24
25 - 49
50 - 99
100 - 249
250 - 499
500 - 999
1000 or more
7.
We value your input. Do you have any suggestions for improvement or general comments?
 

  • 350 character(s) left.
Required 8.
May we use your answers provided in this survey in our marketing materials? All materials used will be displayed in an anonymous manner.
yes
no