Merchant PCI Survey
Welcome, and thank you for sharing your feedback about your company's PCI compliance experiences. Your answers will remain anonymous. At the end of the survey, you can choose to be entered into a drawing for an iPod nano.

Thank you!
 
1.
What level merchant or service provider is your company?
Level 1
Level 2
Level 3
Level 4
2.
How many man weeks does your organization spend preparing for an assessment?
< 4 weeks
1 to 2 months
2 to 3 months
3 to 6 months
6 to 9 months
more than 9 months
3.
How long did you spend on your last assessment, including preparation?
< 4 weeks
1 to 2 months
2 to 3 months
3 to 6 months
6 to 9 months
more than 9 months
4.
What kind of support do you expect from your assessor in identifying the right products for your payment networks?
 

  • 350 character(s) left.
5.
What kind of support do you expect from product vendors in identifying the right products for your payment networks?
 

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6.
Should product vendors be held accountable for their PCI claims?
Yes
No
Other 
  • Comment:

  • 150 character(s) left.
7.
How often do you have discussions with assessors regarding product selection and/or implementation?
 Never 1 to 2 times 3 to 5 times 6 to 10 times More than 10 times 
Seeking clarification on product capabilities
Product configurations challenged
Products challenged by assessors
Products rejected by assessors
  • Comment:

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8.
What product issues were raised?
 

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9.
Have assessors found issues with products in your network and recommended remediation, i.e. acquiring and installing new/different products?
Yes
No
10.
Have assessors recommended, offered or sold you products to meet remediation requirements?
Recommended
Offered
Sold
None of the above
Other 
  • Comment:

  • 150 character(s) left.
11.
Would having independent product certifications help you in making buying decisions?
Yes
No
Possibly
Other 
12.
Would independent product certifications help you feel more comfortable with products sold to you by your assessor?
Yes
No
Possibly
Other 
13.
Would having independent product certifications help you be better prepared for an assessment?
Yes
No
Possibly
Other 
14.
Would having independent product certifications help you plan and budget for maintaining compliance?
Yes
No
Possibly
Other 
15.
Would having independent product certifications reduce the confusion and potential disagreements in the assessment process?
Unlikely Undecided Most likely Absolutely        
       
  • Comment:

  • 150 character(s) left.
16.
Do you have any other comments?
 

  • 350 character(s) left.
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17.
First & Last Name
 

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18.
Company Name
 

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19.
Title
 

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20.
Email Address
 

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21.
Phone Number
 

  • 50 character(s) left.