The Big Red L Company Logo

5 - 20 hours
Required Required Question(s)
Required 1.
Please enter your full name and instructor's name:
 

  • 50 characters left.
Required 2.
Your instructor called you promptly after you first called The Big Red L Company to book lessons...
Within a hour
Within 3 hours
The same day
The day after / a day or two after
I had to call The Big Red L Company again before I heard from the instructor
Other  
  • Comment:

  • 500 characters left.
Required 3.
Your instructor is always punctual...
Always on time
Occasionally a minute or two late
Sometimes five minutes late, but makes up for time lost at the end of the lesson
Regularly five minutes late or more and doesn't make up for time lost
Other  
  • Comment:

  • 500 characters left.
Required 4.
The car is always clean and tidy...
Always spotless
Occasionally less than tidy
Regularly untidy
A big mess
Other  
  • Comment:

  • 500 characters left.
Required 5.
You enjoy your lessons...
Very much!
Somewhat
Not very much
Not at all
Other  
  • Comment:

  • 500 characters left.
Required 6.
You are aware of and happy with your progress...
Strongly agree
Agree
Disagree
Strongly disagree
Other  
  • Comment:

  • 500 characters left.
Required 7.
You feel valued and looked after by the Company as a whole...
Strongly agree
Agree
Disagree
Strongly disagree
Other  
  • Comment:

  • 500 characters left.
Required 8.
How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service
Professionalism
Quality of driving instruction
Value for money
  • Comment:

  • 500 characters left.
9.
What do you think of your instructor and of The Big Red L Company in general? Please indicate whether you are happy for us to publish your comments online.
I'm happy to share my comments on The Big Red L website (www.bigredl.co.uk)
I would rather not share my comments online
I'm happy to share my comments anonymously
  • Comment:

  • 500 characters left.