Forex Club Member Survey
There are some error(s). Please see each marked section below.
Required Question(s)
1.
How long ago did you register in Forex Club Member Area?
Less than 1 week
Less than 1 week
1 to 2 weeks ago
1 to 2 weeks ago
About one month ago
About one month ago
More than one month ago
More than one month ago
More than 3 months ago
More than 3 months ago
2.
Which products offered in Forex Club Member Area did you find most interesting? Please rate the following products
Did not try
Poor
Not bad
Good
Great
Video films
10 Email seminars
Free 100K practice account
Live webinars
$100 bonus program
Market News and Analysis
Comment:
150 character(s) left.
3.
Where did you find out about Forex Club Member Area?
Online advertising
Online advertising
Search engines
Search engines
Billboards or subway ads
Billboards or subway ads
Newspapers and magazines
Newspapers and magazines
From a friend
From a friend
Don't remember
Don't remember
Other
4.
How would you rate your overall level of satisfaction with us?
Highly satisfied
Highly satisfied
Somewhat satisfied
Somewhat satisfied
Neutral
Neutral
Somewhat dissatisfied
Somewhat dissatisfied
Highly dissatisfied
Highly dissatisfied
Comment:
150 character(s) left.
5.
How do we rate on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service experience
Professionalism
Purchase experience
Quality of products
Understanding customers' needs
Comment:
150 character(s) left.
6.
How likely are you to continue using our products?
Very likely
Very likely
Somewhat likely
Somewhat likely
Neutral
Neutral
Somewhat unlikely
Somewhat unlikely
Very unlikely
Very unlikely
7.
Do you plan to open a live trading account at Forex Club?
Yes
Yes
No
No
Not sure
Not sure
I already have an account at Forex Club
I already have an account at Forex Club
Comment:
150 character(s) left.
8.
Have you ever recommended us to others?
No, never recommended
No, never recommended
Have recommended once or twice
Have recommended once or twice
Have recommended several times
Have recommended several times
9.
How do we rate in comparison to other companies that offer the same products?
Much higher
Much higher
Somewhat higher
Somewhat higher
Same
Same
Somewhat lower
Somewhat lower
Much lower
Much lower
Don't know
Don't know
10.
How can we improve our services?
More education and training
More education and training
More market research
More market research
Better trading platforms
Better trading platforms
Better customer service
Better customer service
No need to change anything
No need to change anything
Comment:
150 character(s) left.
11.
Do you have any suggestions for improvement?
350 character(s) left.
12.
What is your gender?
Male
Male
Female
Female
Prefer not to answer
Prefer not to answer
13.
Which of the following categories describes your age?
Younger than 18
Younger than 18
18 - 24
18 - 24
25 - 34
25 - 34
35 - 44
35 - 44
45 - 54
45 - 54
55 - 64
55 - 64
65 or older
65 or older
Prefer not to answer
Prefer not to answer
14.
What best describes your employment status?
Employed full-time
Employed full-time
Employed part-time
Employed part-time
Self-employed
Self-employed
Unemployed, looking for work
Unemployed, looking for work
Unemployed, not looking for work
Unemployed, not looking for work
Student
Student
Retired
Retired
Military
Military
Homemaker
Homemaker
Prefer not to answer
Prefer not to answer
Other
15.
Which category best describes your annual income?
Under $15,000
Under $15,000
$15,000 - $29,999
$15,000 - $29,999
$30,000 - $44,999
$30,000 - $44,999
$45,000 - $59,999
$45,000 - $59,999
$60,000 - $74,999
$60,000 - $74,999
$75,000 - $89,999
$75,000 - $89,999
$90,000 or more
$90,000 or more
Prefer not to answer
Prefer not to answer