Sollight Customer Survey
1.
How did you first hear about SolLight?
Magazine story
Magazine ad
Internet search engine
Referral from other website
Friend
Retail store
Internet retailer
Voices from outer space
I don't remember
Other  
  • Comment:

  • 500 character(s) left.
2.
Were you looking for a specific type of product?
Yes
No
I was actually looking for camel hair socks
3.
Were you looking for a specific SolLight product?
Yes
No
4.
I bought my SolLight product for:
Personal use
Gift for someone else
Other  
5.
Was the website easy to use?
Yes
No
What's a website?
6.
Specific website comments:
 

  • 500 character(s) left.
7.
How easy was it to find the information you wanted on our website?
Very easy Easy Not very easy Difficult        
       
8.
Was the information complete (were all your questions answered)?
Yes
No
9.
What else would you like to see on our website?
More specific product information
More information on solar and LED technology
More descriptions of other uses
More photos
Information and stories about outdoor recreation
Shopping coupon for discounts on laundry detergent
Other  
10.
Do our prices seem
Incredibly low Low Just right High        
       
11.
Did your order arrive promptly and safely?
Yes
No
12.
Did you require customer service for your order?
Yes
No
13.
If yes, was your problem handled quickly and completely?
Yes
No
  • Comment:

  • 500 character(s) left.
14.
Were you satisfied with your purchase?
Yes
No
  • Comment:

  • 500 character(s) left.
15.
Would you purchase other SolLight products?
Yes
No
  • Comment:

  • 500 character(s) left.
16.
Would you recommend SolLight products to a friend?
Yes
No
  • Comment:

  • 500 character(s) left.
17.
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
  • Comment:

  • 500 character(s) left.
18.
What about our packaging and hang tags?
Not enough information
Just the right amount of information
Too much information
I never read that stuff
I don't like your packaging
  • Comment:

  • 500 character(s) left.
19.
Do you have any suggestions for improving our products?
 

  • 350 character(s) left.
20.
Are there any other product ideas you would like to see us make?
 

  • 500 character(s) left.
21.
What is your gender?
Male
Female
Prefer not to answer
22.
Which of the following categories describes your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
23.
Marital Status
Single
Married
Other  
24.
Interests (check all that apply)
Sailing
Motor boating
Backpacking
Mountain climbing
Sea kayaking
Whitewater kayaking
Motorcycles
RV
Camping
Fishing
Hiking
Tennis
Golf
Windsurfing
Kiteboarding
Road bicycling
Mountain biking
Parapenting
Watching NASCAR on TV
Other  
  • Comment:

  • 500 character(s) left.
25.
Check all that you own
Sailboat
Motorboat
Sea kayak
Whitewater kayak
Rowing shell
Road bicycle
Mountain bike
Motorcycle
ATV
RV
Truck or trailer camper
Dog
Horse
Home
Vacation home or condo
Skis or snowboard
Fishing rod and reel
Other  
  • Comment:

  • 500 character(s) left.
26.
Which category best describes your annual income?
Under $15,000
$15,000 - $29,999
$30,000 - $44,999
$45,000 - $59,999
$60,000 - $74,999
$75,000 - $89,999
$90,000 or more
Prefer not to answer
27.
What is your favorite magazine?
 

  • 50 character(s) left.
28.
This survey is
Too long
Too short
Just right
I don't know - I didn't get this far
29.
And finally, anything else you'd like to tell us???
 

  • 500 character(s) left.