AA Logo Jpeg

Customer Satisfaction Survey
1.
Quality. Please rate Advanced Assembly's quality. Did the results conform to your specifications?
Excellent Good Satisfactory Poor Didn't comply at all       
      
  • Comment:

  • 500 characters left.
2.
Cost. Please rate Advanced Assembly's cost as it relates to the perceived value of the services.
Excellent Good Satisfactory Poor Didn't comply at all       
      
  • Comment:

  • 500 characters left.
3.
Delivery. Please rate Advanced Assembly's timing, flow and delivery.
Excellent Good Satisfactory Poor Didn't comply at all       
      
  • Comment:

  • 500 characters left.
4.
Flexibility. Please rate Advanced Assembly's flexibility. Did you have enough opportunity for customization?
Excellent Good Satisfactory Poor Didn't comply at all       
      
  • Comment:

  • 500 characters left.
5.
Responsiveness. Please rate Advanced Assembly's responsiveness. This includes speed to deliver services, timeliness, promptness, accessibility and response to customer feedback.
Excellent Good Satisfactory Poor Didn't comply at all       
      
  • Comment:

  • 500 characters left.
6.
Reliability. Please rate Advanced Assembly's reliabilty or our accuracy in performance. This is defined as the probability to operate without defects over specified periods of time.
Excellent Good Satisfactory Poor Didn't comply at all       
      
  • Comment:

  • 500 characters left.
7.
Credibility. Please rate Advanced Assembly's credibility. Do you feel the company is trustworthy, were promises kept, etc.?
Excellent Good Satisfactory Poor Didn't comply at all       
      
  • Comment:

  • 500 characters left.
8.
Courtesy. Please rate Advanced Assembly's level of courtesy. Were you treated with respect, consideration, and politeness?
Excellent Good Satisfactory Poor Didn't comply at all       
      
  • Comment:

  • 500 characters left.
9.
How do we rate on the following attributes?
 Excellent Good Satisfactory Poor Doesn't comply at all 
Quality - conformance to specifications
Cost - value of products
Delivery - timing and flow
Flexibility - customization
Responsiveness - speed to deliver services
Reliability - Accuracy in performance
Credibility - Trustworthy, reputation, promises kept
Courtesy - Respect, consideration, politeness
  • Comment:

  • 500 characters left.
10.
Do you have any suggestions for improving our services?
 

500 characters left.
11.
Optional.

First Name:
Last Name:
Job Title:
Company Name:
Work Phone:
Email Address:
emailaddress@xyz.com