FANUC Customer Experience Survey
RequiredRequired Question(s)

In an effort to continually improve our performance, we would appreciate your comments regarding your interaction with FANUC FA America. We appreciate your honest evaluation.




How long have you been using our services?
Less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years to 10 years
10 years or more
How often do you use our services?
 As needed Weekly Monthly Quarterly Never 
Field Services
In-House Factory Reconditioning
Service Contracts
After-Hours Support
Emergency & Spare Parts
Technical Sales (HW & SW)
Technical Training
Where did you most recently purchase our services?
Online (eParts)
Telephone - Order/Catalogue
Telephone - Field Service & Support
Telephone - In-House Repairs
Telephone - CS24 After-Hours Support
Telephone - Technical Training