Brooks Instrument 200
Repair Service Satisfaction Survey
1.
Please enter the information indicated below (optional).
First Name:
Last Name:
Job Title:
Company Name:
Email Address:
emailaddress@xyz.com

2.
Please enter the last RMA# you submitted to Brooks.
 

  • 50 character(s) left.
3.
How satisfied are you with the format and ease of use of BrooksInstrument.com?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied       
      
  • Comment:

  • 150 character(s) left.
4.
How would you rate the ease of placing a repair/service order?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied       
      
  • Comment:

  • 150 character(s) left.
5.
How would you rate Brooks' repair services with meeting your requested delivery date?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied       
      
  • Comment:

  • 150 character(s) left.
6.
How satisfied are you with the availability of trained technical support personnel to help you with service issues?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied       
      
  • Comment:

  • 150 character(s) left.
7.
How would you rate the pricing/cost of the services for the value obtained?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied       
      
  • Comment:

  • 150 character(s) left.
8.
How would you rate your overall satisfaction with Brooks Instrument's repair services?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied       
      
  • Comment:

  • 150 character(s) left.
9.
What is your expected turn-around time for a repair?
3 days or less 5 days 10 days 15 days 20 days or more       
      
  • Comment:

  • 150 character(s) left.
10.
What is the single most important thing Brooks can do to increase value to you?
 

  • 500 character(s) left.
11.
Is there anything else you would like us to know?
 

  • 500 character(s) left.