Sign Up Feedback
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1.
How did you find justBurbank.com?
Mailer (Postcard or Announcement)
Mailer (Postcard or Announcement)
Word of Mouth (Friend/Family/Co-wor-
ker)
Word of Mouth (Friend/Family/Co-wor-
ker)
Phone Call
Phone Call
Web Search/Surfing (Google/LinkedIn/Yaho-
o/Facebook)
Web Search/Surfing (Google/LinkedIn/Yaho-
o/Facebook)
Burbank Chamber of Commerce (Meeting, Newspaper, Guide to Burbank)
Burbank Chamber of Commerce (Meeting, Newspaper, Guide to Burbank)
Other
Comment:
150 character(s) left.
2.
When did you sign up to advertise on justBurbank?
(Including Business Listings, Events, Classifieds, Articles, Rotating Ads, etc)
In the last week
In the last week
In the last month
In the last month
In the last 3 months
In the last 3 months
Have never advertised on justBurbank.
Have never advertised on justBurbank.
3.
The last time that you visited, why did you visit justBurbank?
Just browsing
Just browsing
To advertise my business
To advertise my business
To promote my event/classified/arti-
cle
To promote my event/classified/arti-
cle
To find a local business
To find a local business
To read Ya Gotta Try This, Biz Buzz, Where'd You Get That, Local Wisdom
To read Ya Gotta Try This, Biz Buzz, Where'd You Get That, Local Wisdom
Other
Comment:
150 character(s) left.
4.
The last time you visited justBurbank, did you...
Buy exactly what you were looking for
Buy exactly what you were looking for
Buy something in addition to what you were looking for
Buy something in addition to what you were looking for
Buy something other than what you were looking for
Buy something other than what you were looking for
Buy nothing
Buy nothing
Other
5.
Overall, how satisfied were you with your sign up experience?
Very satisfied
Very satisfied
Somewhat satisfied
Somewhat satisfied
Neutral
Neutral
Somewhat dissatisfied
Somewhat dissatisfied
Very dissatisfied
Very dissatisfied
6.
Please rate your satisfaction with the following attributes of our sign up process.
Very Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Very Satisfied
Convenience
Variety of packages
Price
Purchase procedure
Quality of packages
Comment:
150 character(s) left.
7.
Please indicate the degree to which you agree/disagree with the following statements.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
The overall website experience is positive
The website is attractive
The website is easy to navigate
Images of the packages give a good sense of the actual product
Supplimentary info describing benefits is easy to understand
The support staff is responsive to your needs
The payment process is simple to follow
Comment:
150 character(s) left.
8.
Please indicate the degree to which you agree/disagree with the following statements about our advertising packages.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
Good variety
Quality products
Packages match online description
Packages are reasonably priced
Comment:
150 character(s) left.
9.
Would you recommend advertising on justBurbank to a friend or colleague?
Yes
Yes
No
No
Comment:
150 character(s) left.
10.
How likely are you to visit justBurbank again?
Very likely
Very likely
Somewhat likely
Somewhat likely
Neutral
Neutral
Somewhat unlikely
Somewhat unlikely
Very unlikely
Very unlikely
11.
Do you have any suggestions for improvement?
350 character(s) left.