GSMWVC Customer Satisfaction Survey
There are some error(s). Please see each marked section below.
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We appreciate your feedback! Please take a moment to answer the following questions. Thank you in advance for your comments.
A=Outstanding F=Failing
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1.
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:: STORE
> Merchandise
Merchandise Selection
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4.
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> Condition of Store
Appearance / Layout of Store
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6.
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> Customer Service
Finding help when you have a question
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7.
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Employees are friendly when helping shoppers
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8.
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All things considered, how would you grade the Girl Scout Store?
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9.
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Would you shop with us again?
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If phone, mail, fax, or online order:
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10.
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Was turn around time satisfactory?
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11.
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Was your order correctly filled?
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12.
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Would you shop via this method again?
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13.
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Tell us what additional items you would like to see in the store.
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Thank you for choosing Girl Scouts - Mt. Wilson Vista Council for your shopping needs. REMEMBER: Each purchase from the Council Shop supports local programs.
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14.
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:: COUNCIL OFFICE STAFF CUSTOMER SERVICE
Response time to phone calls/e-mails
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16.
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Questions answered/information provided
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17.
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What could Council staff do to improve customer service? Additional comments?
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18.
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Did a particular employee provide you with exemplary customer service? If so, who?
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Thank you for participating in this survey. We value your feedback.
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