| |
1 =
poor
, 2 =
not so good
, 3 =
good
, 4 =
very good
, 5 =
excellent
| Answer | | Number of
Response(s) | Rating
Score* |
|---|
| Satisfaction with inspector. | |
299
|
1.5
| | Satisfaction with inspection. | |
295
|
1.5
| | Inspector's communication. | |
295
|
1.5
| | Helpfulness of office staff. | |
251
|
1.5
| | Likelihood of using us again or recommending us. | |
290
|
1.4
|
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.
Details
1 =
poor
, 2 =
not so good
, 3 =
good
, 4 =
very good
, 5 =
excellent
| Answer |
1
|
2
|
3
|
4
|
5
|
|---|
| Satisfaction with inspector. |
216
(72.2%)
|
56
(18.7%)
|
9
(3.0%)
|
11
(3.7%)
|
7
(2.3%)
| | Satisfaction with inspection. |
206
(69.8%)
|
62
(21.0%)
|
8
(2.7%)
|
14
(4.7%)
|
5
(1.7%)
| | Inspector's communication. |
216
(73.2%)
|
50
(16.9%)
|
13
(4.4%)
|
7
(2.4%)
|
9
(3.1%)
| | Helpfulness of office staff. |
176
(70.1%)
|
46
(18.3%)
|
17
(6.8%)
|
5
(2.0%)
|
7
(2.8%)
| | Likelihood of using us again or recommending us. |
220
(75.9%)
|
40
(13.8%)
|
12
(4.1%)
|
6
(2.1%)
|
12
(4.1%)
|
Hold the mouse over each color of the bar to see the number of respondents. | Answer |
| Number of
Response(s) | Rating
Score* |
|---|
| Satisfaction with inspector. | | 299 |
1.5
| | Satisfaction with inspection. | | 295 |
1.5
| | Inspector's communication. | | 295 |
1.5
| | Helpfulness of office staff. | | 251 |
1.5
| | Likelihood of using us again or recommending us. | | 290 |
1.4
|
|
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