Express Retrieval Customer Satisfaction Survey
There are some error(s). Please see each marked section below.
Progress:
1.
How did you learn of the ExpressRetrieval.com website?
Sales Representative for Express Retrieval
Sales Representative for Express Retrieval
Business Associate/Co-worker
Business Associate/Co-worker
Ad in Printed Newspaper/Magazine
Ad in Printed Newspaper/Magazine
Online Search (Google, Yahoo, etc.)
Online Search (Google, Yahoo, etc.)
Postcard in the mail
Postcard in the mail
Other
Comment:
500 characters left.
2.
Please indicate the degree to which you agree/disagree with the following statements.
Strongly Agree
Somewhat Agree
Neutral
Somewhat Disagree
Strongly Disagree
It is easy to contact customer service
The website is attractive
I understood the services being offered
I had no technical difficulty using the site
Comment:
500 characters left.
3.
What did you like least about the site, or do you have any suggestions for improvement?
350 characters left.
4.
Upon visiting our site, did you...
Purchase exactly what you were looking for
Purchase exactly what you were looking for
Purchase something in addition to what you were looking for
Purchase something in addition to what you were looking for
Purchase something other than what you were looking for
Purchase something other than what you were looking for
Purchase nothing
Purchase nothing
Other
Comment:
500 characters left.