Raisin Rack Natural Food Market Survey
1.
How long have you shopped at Raisin Rack?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
  • Comment:

  • 500 characters left.
2.
What types of products do you buy most often? Select all that apply.
Vitamins and Supplements
Groceries
Health and Beauty
Gluten free/Specialty diet
Meats/dairy
Other
  • Comment:

  • 500 characters left.
3.
How frequently do you shop at Raisin Rack?
Every day
Every week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
  • Comment:

  • 500 characters left.
4.
How would you rate your overall level of satisfaction with us? If you are not satisfied, tell us how we can improve.
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
  • Comment:

  • 500 characters left.
5.
How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service
Variety of products
Quality and freshness of products
Availability of products
Price
Staff
  • Comment:

  • 500 characters left.
6.
How likely are you to continue shopping with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
  • Comment:

  • 500 characters left.
7.
Do you find it necessary to shop at other stores to find products that Raisin Rack does not carry?
Often
Sometimes
Neutral
Not often
Never
  • Comment:

  • 500 characters left.
8.
Do you have any suggestions for improving our selection of products and customer service?
 

350 characters left.
9.
How do Raisin Rack's prices compare with other stores?
Higher
Same
Lower
  • Comment:

  • 500 characters left.
10.
Are there any products or services that you would like to see Raisin Rack add?
Yes
No
  • Comment:

  • 500 characters left.
11.
Are products easy to locate in the store?
Yes
No
Other  
  • Comment:

  • 500 characters left.
12.
How often do you visit our website, raisinrack.com?
Daily
Two or three times a week
Weekly
Twice a month
Monthly
Several times a year
Never
Other  
  • Comment:

  • 500 characters left.
13.
At which Raisin Rack location do you shop?
Canton
Westerville
Both
Online
14.
What is your gender?
Male
Female
Prefer not to answer
15.
Which category best describes your age?
Younger than 18
18-24
25-34
35-44
45-54
55-64
65 or older
Prefer not to answer
16.
Which category best describes your annual household income?
Under $15,000
$15,000-$29,999
$30,000-$44,999
$45,000-$59,999
$60,000-$74,999
$75,000-$89,999
$90,000 or more
Prefer not to answer