Raisin Rack Natural Food Market Survey
There are some error(s). Please see each marked section below.
1.
How long have you shopped at Raisin Rack?
Less than 6 months
Less than 6 months
6 months to less than 1 year
6 months to less than 1 year
1 year to less than 3 years
1 year to less than 3 years
3 years to less than 5 years
3 years to less than 5 years
5 years or more
5 years or more
Comment:
150 character(s) left.
2.
What types of products do you buy most often?
Select all that apply.
Vitamins and Supplements
Vitamins and Supplements
Groceries
Groceries
Health and Beauty
Health and Beauty
Gluten free/Specialty diet
Gluten free/Specialty diet
Meats/dairy
Meats/dairy
Other
Other
Comment:
150 character(s) left.
3.
How frequently do you shop at Raisin Rack?
Every day
Every day
Every week
Every week
Every 2 - 3 weeks
Every 2 - 3 weeks
Every month
Every month
Every 2 - 3 months
Every 2 - 3 months
Every 4 - 6 months
Every 4 - 6 months
Once or twice a year
Once or twice a year
Comment:
150 character(s) left.
4.
How would you rate your overall level of satisfaction with us? If you are not satisfied, tell us how we can improve.
Highly satisfied
Highly satisfied
Somewhat satisfied
Somewhat satisfied
Neutral
Neutral
Somewhat dissatisfied
Somewhat dissatisfied
Highly dissatisfied
Highly dissatisfied
Comment:
150 character(s) left.
5.
How do we rate on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service
Variety of products
Quality and freshness of products
Availability of products
Price
Staff
Comment:
150 character(s) left.
6.
How likely are you to continue shopping with us?
Very likely
Very likely
Somewhat likely
Somewhat likely
Neutral
Neutral
Somewhat unlikely
Somewhat unlikely
Very unlikely
Very unlikely
Comment:
150 character(s) left.
7.
Do you find it necessary to shop at other stores to find products that Raisin Rack does not carry?
Often
Often
Sometimes
Sometimes
Neutral
Neutral
Not often
Not often
Never
Never
Comment:
150 character(s) left.
8.
Do you have any suggestions for improving our selection of products and customer service?
350 character(s) left.
9.
How do Raisin Rack's prices compare with other stores?
Higher
Higher
Same
Same
Lower
Lower
Comment:
150 character(s) left.
10.
Are there any products or services that you would like to see Raisin Rack add?
Yes
Yes
No
No
Comment:
150 character(s) left.
11.
Are products easy to locate in the store?
Yes
Yes
No
No
Other
Comment:
150 character(s) left.
12.
How often do you visit our website, raisinrack.com?
Daily
Daily
Two or three times a week
Two or three times a week
Weekly
Weekly
Twice a month
Twice a month
Monthly
Monthly
Several times a year
Several times a year
Never
Never
Other
Comment:
150 character(s) left.
13.
At which Raisin Rack location do you shop?
Canton
Canton
Westerville
Westerville
Both
Both
Online
Online
14.
What is your gender?
Male
Male
Female
Female
Prefer not to answer
Prefer not to answer
15.
Which category best describes your age?
Younger than 18
Younger than 18
18-24
18-24
25-34
25-34
35-44
35-44
45-54
45-54
55-64
55-64
65 or older
65 or older
Prefer not to answer
Prefer not to answer
16.
Which category best describes your annual household income?
Under $15,000
Under $15,000
$15,000-$29,999
$15,000-$29,999
$30,000-$44,999
$30,000-$44,999
$45,000-$59,999
$45,000-$59,999
$60,000-$74,999
$60,000-$74,999
$75,000-$89,999
$75,000-$89,999
$90,000 or more
$90,000 or more
Prefer not to answer
Prefer not to answer