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Center for Economic Development Survey
1.
How long have you been using our products or services?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
2.
How often do you use our products or services?
 Don't Use Daily Weekly Monthly Quarterly 
Annual County Profile Series
Technical Assistance Research Services
Applied Research Services (e.g. economic impact studies, etc.)
Conferences, workshops and events
Small Business Assistance (consulting)
  • Comment:

  • 500 character(s) left.
3.
Where do you purchase our services?
In our office (35 Main Street)
Online
Telephone order/catalogue
Other 
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  • 500 character(s) left.
4.
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
5.
How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service experience
On-time delivery of service
Professionalism
Purchase experience
Quality of service
Understanding of customers' needs
6.
How do we rate in comparison to other companies that offer the same services?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
7.
How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
8.
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
9.
Do you have any suggestions for improvement?
 

  • 350 character(s) left.
10.
What is your gender?
Male
Female
Prefer not to answer
11.
What is your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer