Website Satisfaction and Feedback Survey
There are some error(s). Please see each marked section below.
1.
How satisfied are you with our new website?
Very satisfied
Very satisfied
Somewhat satisfied
Somewhat satisfied
Neutral
Neutral
Somewhat dissatisfied
Somewhat dissatisfied
Very dissatisfied
Very dissatisfied
Comment:
500 character(s) left.
2.
What was your primary reason for visiting our website?
Seeking company information
Seeking company information
Seeking product information
Seeking product information
Seeking contact information
Seeking contact information
Seeking support information
Seeking support information
Other
Comment:
500 character(s) left.
3.
How often do you visit our website?
Daily
Daily
Weekly
Weekly
Monthly
Monthly
Quarterly
Quarterly
Annually
Annually
4.
Which of the following are true? Select all that apply.
You were able to find exactly what you were looking for
You were able to find exactly what you were looking for
You were able to find a part of what you were looking for
You were able to find a part of what you were looking for
You were able to find something better than what you were looking for
You were able to find something better than what you were looking for
You were not able to find what you were looking for
You were not able to find what you were looking for
You had no specific agenda in mind when you visited
You had no specific agenda in mind when you visited
Other
Comment:
500 character(s) left.
5.
Please rate the following attributes of our website.
Well Below Average
Below Average
Average
Above Average
Well Above Average
Ease of navigation
Quality of content
Quantity of content
Layout/design
Customer support
Meeting your needs
Comment:
500 character(s) left.
6.
How likely are you to visit our website again?
Very likely
Very likely
Somewhat likely
Somewhat likely
Neutral
Neutral
Somewhat unlikely
Somewhat unlikely
Very unlikely
Very unlikely
7.
How does our website compare to the websites of companies offering similar products or services?
Well above average
Well above average
Above average
Above average
Average
Average
Below average
Below average
Well below average
Well below average
Don't know
Don't know
Comment:
500 character(s) left.
8.
Do you have any suggestions for improvement?
350 character(s) left.
9.
Please enter the information indicated below (optional).
First Name:
Last Name:
Company Name: