Veterinary Medical Clinic Survey
There are some error(s). Please see each marked section below.
|
|
1.
|
My telephone calls were answered promptly by the receptionist
|
| | |
|
|
2.
|
My interaction with the receptionist on the telephone was helpful and friendly
|
| | |
|
|
3.
|
The receptionists greeted me warmly when I arrived at the clinic
|
| | |
|
|
4.
|
The receptionist were helpful and friendly during my visit
|
| | |
|
|
5.
|
The waiting area and exam rooms were clean and orderly
|
| | |
|
|
6.
|
I did not wait long before my pet was examined by a exam room technician
|
| | |
|
|
7.
|
I did not wait long before my pet was examined by a doctor
|
| | |
|
|
8.
|
The exam room technician treated my pet with gentleness and kindness
|
| | |
|
|
9.
|
The exam room technician was helpful and friendly
|
| | |
|
|
10.
|
The exam room technician answered my questions clearly and completely
|
| | |
|
|
11.
|
The exam room technician was knowledgeable and proficient
|
| | |
|
|
12.
|
The veterinarians treated my pet with gentleness and kindness
|
| | |
|
|
13.
|
The veterinarians were helpful and compassionate
|
| | |
|
|
14.
|
The veterinarians answered my questions completely and professionally
|
| | |
|
|
15.
|
The veterinarians explained treatment/therapy options in a way I could easily understand
|
| | |
|
|
16.
|
The veterinarians communicated effectively with me on the care of my pet
|
| | |
|
|
17.
|
The veterinarians/technicians provided excellent medical care to my pet
|
| | |
|
|
18.
|
The veterinarians/technicians were accessible to me for questions and updates
|
| | |
|
|
19.
|
Value was obtained for fees paid
|
| | |
|
|
20.
|
The veterinarians/staff kept me informed with medical updates
|
| | |
|
|
21.
|
The overall experience I had at Veterinary Medical Clinic was excellent
|
| | |