CASE FEEDBACK SURVEY
There are some error(s). Please see each marked section below.
1.
Was this your first referral to PBVS ?
Yes
Yes
No
No
Comment:
500 characters left.
2.
Which services have you referred to or which service was utilized by your client ?
Emergency / Critical Care
Emergency / Critical Care
Surgery
Surgery
Internal Medicine
Internal Medicine
Cardiology
Cardiology
Neurology
Neurology
Oncology & Other specialties
Oncology & Other specialties
3.
Which specialist(s) handled this case ?
Tanya Tag, DVM - Director of Emergency & Critical Care
Tanya Tag, DVM - Director of Emergency & Critical Care
Michele Tucker, DVM - Emergency & Critical Care
Michele Tucker, DVM - Emergency & Critical Care
Rosa Ella, DVM - Emergency & Critical Care
Rosa Ella, DVM - Emergency & Critical Care
Daniel Sosa, DVM - Emergency & Critical Care
Daniel Sosa, DVM - Emergency & Critical Care
Mohan Ramanathan, DVM, MS - Emergency & Critical Care
Mohan Ramanathan, DVM, MS - Emergency & Critical Care
Brian Gerard, DVM - Emergency & Critical Care
Brian Gerard, DVM - Emergency & Critical Care
Sara Giffler, DVM - Emergency & Critical Care
Sara Giffler, DVM - Emergency & Critical Care
Tyler Carmack, DVM - Emergency & Critical Care
Tyler Carmack, DVM - Emergency & Critical Care
Robert G. Roy, DVM, MS, P.A. Diplomate, ACVS - Director of Medicine & Surgery
Robert G. Roy, DVM, MS, P.A. Diplomate, ACVS - Director of Medicine & Surgery
Davin Borde, DVM Diplomate, ACVIM - Cardiology
Davin Borde, DVM Diplomate, ACVIM - Cardiology
Kersten Johnson, DVM, MS - Neurology
Kersten Johnson, DVM, MS - Neurology
Adam Honeckman, DVM Diplomate, ACVIM - Internal Medicine
Adam Honeckman, DVM Diplomate, ACVIM - Internal Medicine
Other
Comment:
500 characters left.
4.
If this is not your first referral. Please indicate how many times you have referred to our practice?
1-3
1-3
4-6
4-6
7-10
7-10
10 or More
10 or More
Comment:
500 characters left.
5.
How would you rate your level of satisfaction with us?
Highly satisfied
Highly satisfied
Somewhat satisfied
Somewhat satisfied
Neutral
Neutral
Somewhat dissatisfied
Somewhat dissatisfied
Highly dissatisfied
Highly dissatisfied
Comment:
500 characters left.
6.
When compared against other local emergency service clinics how likely would you be to choose PBVS as the recommended after hours / emergency provider for your patients ? ( explanations are appreciated )
Very likely
Very likely
Somewhat likely
Somewhat likely
Neutral
Neutral
Somewhat unlikely
Somewhat unlikely
Very unlikely
Very unlikely
Comment:
500 characters left.
7.
Does your practice offer emergency services or are you a partner/owner in an emergency service practice ?
Yes
Yes
No
No
Comment:
500 characters left.
8.
Do you have any suggestions for improving our service ?
350 characters left.
9.
How was the communication with the reception staff ?
Great (They were extremely courteous and professional)
Great (They were extremely courteous and professional)
Good (They met my expectations but there is room for improvement)
Good (They met my expectations but there is room for improvement)
Fair (They did not meet my expectations)
Fair (They did not meet my expectations)
Poor
Poor
Comment:
500 characters left.
10.
How was the timeliness of the doctor in returning your calls ?
Great
Great
Good
Good
Fair
Fair
Poor
Poor
11.
Please rate our overall communication.
Great
Good
Fair
Poor
Calls were returned promptly
I was kept informed on the status of my case
Your communication with the Doctor(s)
Your communication with the Nurses(s)
Explanation of the treatment
Explanation of discharge instructions ( if applicable)
Comment:
500 characters left.
12.
Please share your contact information ( optional ) :
By entering my personal information, I consent to receive email communications from the survey author's organization based on the information collected.
First Name:
Last Name:
Company Name:
Work Phone:
Email Address:
emailaddress@xyz.com
Address 1:
Address 2:
City:
State/Province
(US/Canada):
-- Select a state --
-- Non U.S. --
Alabama
Alaska
Alberta
Arizona
Arkansas
Armed Forces Americas
Armed Forces Europe
Armed Forces Pacific
British Columbia
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Manitoba
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Brunswick
New Hampshire
New Jersey
New Mexico
New York
Newfoundland and Labrador
North Carolina
North Dakota
Northwest Territories
Nova Scotia
Nunavut
Ohio
Oklahoma
Ontario
Oregon
Pennsylvania
Prince Edward Island
Quebec
Rhode Island
Saskatchewan
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Yukon Territory
Postal Code: