No Place Like Home Pet Resort

Feedback for No Place Like Home Pet Resort
1.
Please enter the information indicated below.

By entering my personal information, I consent to receive email communications from the survey author's organization based on the information collected.

First Name:
Last Name:
Email Address:
emailaddress@xyz.com

2.
How long have you used our services?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Other  
  • Comment:

  • 500 characters left.
3.
Which of our services do you use? Select all that apply.
Cat Boarding
Dog Boarding
Doggie Daycare
Club Bark
Grooming
Training
Other  
4.
How frequently do you use our services?
Every day
More than once a week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
5.
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
  • Comment:

  • 500 characters left.
6.
How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service
Professionalism
Quality of Care
Understanding customers' needs
Pricing
  • Comment:

  • 500 characters left.
7.
Please rate the condition of our facility
 Well Below Average Below Average Average Above Average Well Above Average 
Appearance
Cleanliness
Boarding Areas
Groom Shop
Front Office
Training Room
Grounds
Parking Lot
  • Comment:

  • 500 characters left.
8.
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
  • Comment:

  • 500 characters left.
9.
How likely is it that you would recommend our services to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
  • Comment:

  • 500 characters left.
10.
Do you have any suggestions for improvement?
 

  • 500 characters left.
The following questions are intended to obtain specific feedback about our employees. Our goal is to improve our level of service, so please don't hesitate to be brutally honest with us. If you don't know the employee, select "cannot rate this person" on the first question only. If you would prefer not to rate our employees, you may skip to the bottom to complete this survey.
 
11.
Lea, Kennel Technician
 Cannot Rate this Person Does Not Meet Expectations Sometimes Meets Expectations Meets Expectations Sometimes Exceeds Expectations Exceeds Expectations 
Customer Service
Professionalism
Understands the needs of my pet(s)
Cares about my pet(s)
  • Comment:

  • 500 characters left.
12.
Syn, Kennel Technician, Daycare and Training
 Cannot Rate this Person Does Not Meet Expectations Sometimes Meets Expectations Meets Expectations Sometimes Exceeds Expectations Exceeds Expectations 
Customer Service
Professionalism
Understands the needs of my pet(s)
Cares about my pet(s)
  • Comment:

  • 500 characters left.
13.
Melissa, Kennel Technician and Small Dog Daycare
 Cannot Rate this Person Does Not Meet Expectations Sometimes Meets Expectations Meets Expectations Sometimes Exceeds Expectations Exceeds Expectations 
Customer Service
Professionalism
Understands the needs of my pet(s)
Cares about my pet(s)
  • Comment:

  • 500 characters left.
14.
Judy, Office Coordinator
 Cannot Rate this Person Does Not Meet Expectations Sometimes Meets Expectations Meets Expectations Sometimes Exceeds Expectations Exceeds Expectations 
Customer Service
Professionalism
Understands the needs of my pet(s)
Cares about my pet(s)
  • Comment:

  • 500 characters left.
15.
Stephanie, General Manager
 Cannot Rate this Person Does Not Meet Expectations Sometimes Meets Expectations Meets Expectations Sometimes Exceeds Expectations Exceeds Expectations 
Customer Service
Professionalism
Understands the needs of my pet(s)
Cares about my pet(s)
  • Comment:

  • 500 characters left.
16.
Ken, General Manager
 Cannot Rate this Person Does Not Meet Expectations Sometimes Meets Expectations Meets Expectations Sometimes Exceeds Expectations Exceeds Expectations 
Customer Service
Professionalism
Understands the needs of my pet(s)
Cares about my pet(s)
  • Comment:

  • 500 characters left.