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Customer Survey
Required Required Question(s)
1.
How long have you used our products?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Other  
2.
Which of our products do you use? Select all that apply.
Robe or Alb
Stole or Scapular
Chasuble
Blouse, Janie or other apparel
  • Comment:

  • 500 character(s) left.
3.
How frequently do you purchase a robe, alb, stole or chasuble? (This includes purchases from any company.) If you did not purchase any of these you may skip to Question 4.
Once or twice a year
Every 2 years
One in 3 years
One in 4-5 years
One in 5 years
One in 6-8 years
One in 9 years or more
Other  
  • Comment:

  • 500 character(s) left.
4.
How frequently do you purchase a blouse, Janie or other clerical apparel? (This includes purchases from any company.) If you do not purchase these items you may skip to Question 5.
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
Every other year
Once or twice in three years
Once or twice in five years
Other  
  • Comment:

  • 500 character(s) left.
5.
How would you rate your level of satisfaction with our products?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Required 6.
How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service
Professionalism
Quality of products
Understanding customers' needs
Sales staff
Price
  • Comment:

  • 500 character(s) left.
7.
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
8.
How likely is it that you would recommend us to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
9.
Do you have any suggestions for improving our products?
 

  • 350 character(s) left.
10.
Do you have any suggestions for improving our service or communication?
 

  • 350 character(s) left.
Required 11.
Which category describes your age?
20- 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
Required 12.
What best describes your employment status?
Employed full-time
Employed part-time
Not employed, but looking for work
Not employed, not looking for work
Retired
Student
Other  
  • Comment:

  • 500 character(s) left.
13.
Which of the following categories best describes how often you wear your robe or alb?
Every week, all year
Every week, but not in the summer
Once or twice a month
Infrequently, just for special services
Once or twice a year
Never, just got a robe for graduation or ordination
Other  
  • Comment:

  • 500 character(s) left.
14.
Which of the following categories best describes how often you wear a cleric collar shirt, janie or clerical collar apparel?
Every Day
2 to 3 times a week
Once or twice a week
Sunday
Once or twice a month
Once or twice a year
Other  
15.
Which category best describes your annual income?
Under $15,000
$15,000 - $29,999
$30,000 - $44,999
$45,000 - $59,999
$60,000 - $74,999
$75,000 - $89,999
$90,000 or more
Required 16.
What is your denomination?
 

  • 50 character(s) left.