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Recreation Center of Highland Park Member Survey
Required Required Question(s)
1.
The following information is optional. Please note: personal information will be used for internal purposes only and will not be distributed outside of the Park District of Highland Park.
First Name:
Last Name:
Home Phone:
Email Address:
emailaddress@xyz.com
Address 1:
Address 2:
City:
Postal Code:

Required 2.
Are you a new member or renewed member of the Recreation Center of Highland Park?
New
Renewed
Required 3.
Why did you decide to join the Recreation Center of Highland Park?
Location
Price
Improve health & fitness level
Variety of cardio & weight equipment
Aquatic facility
Programs and amenities for all ages
Quality and cleanliness of facility
Quality of staff and service
Dissatisfied with membership at another facility
Other  
  • Comment:

  • 500 character(s) left.
Required 4.
What is your primary fitness goal?
 

  • 350 character(s) left.
Required 5.
What is most important to you when choosing a fitness center? (Please check all that apply.)
Great customer service
Convenient to home or work
Variety of equipment
Price
Convenience of childcare services
Cleanliness
Other  
Required 6.
Which of the following do you or your family use or plan on using? (Please check all that apply.)
Cardio equipment
Strength circuit equipment
Free weights
Track
Group exercise
Personal training
Open/lap swim
Kid Fit (childcare)
Preschool programs
Learn-to-Swim program
7.
What additional service(s) would you like to see at the Recreation Center?
 

  • 1000 character(s) left.
Required 8.
How often do you use the Recreation Center of Highland Park?
Rarely
1-2 times per week
3-4 times per week
5 or more times per week
Required 9.
Please rate us in the following areas.
 Poor Below Average Average Above Average Excellent 
Knowledge of staff
Helpfulness of staff
Friendliness of staff
Overall quality of service
Cleanliness of facility
  • Comment:

  • 500 character(s) left.
10.
What other types of equipment would you like to see at the Recreation Center?
 

  • 1000 character(s) left.
Required 11.
Would you recommend the Recreation Center to friends and family?
Yes
No
Undecided
  • Comment:

  • 500 character(s) left.
12.
What do you like best about the Recreation Center?
 

  • 1000 character(s) left.
13.
What changes would you recommend at the Recreation Center?
 

  • 1000 character(s) left.
14.
Please add any additional comments you may have.
 

  • 1000 character(s) left.
Required 15.
Would you like a member of our staff to follow up with you upon completing this survey to discuss your experience at the Recreation Center of Highland Park? (Please allow up to 7 business days for a response.)
Yes (Contact information must be provided)
No
  • Comment:

  • 500 character(s) left.
Thank you for taking the time to provide your comments regarding the Recreation Center of Highland Park.