Overall Survey Results:


Welcome Computers Online Booking Survey


1Do you currently offer visitors to your website a 'Check Availability' or 'Book Now' button?
 
Answer
0%100%
Number of
Responses		Response
Ratio
Yes (please indicate the provider, if known, in comment box)
   
33 78.5%
No
   
8 19.0%
No Responses
   
12.3%
 Totals42100%

2How important is online booking to your business?
 
Answer
0%100%
Number of
Responses		Response
Ratio
Essential
   
20 47.6%
Very important
   
12 28.5%
Relatively important
   
5 11.9%
Not very important
   
3 7.1%
Irrelevant
   
1 2.3%
No Responses
   
12.3%
 Totals42100%
3Do you feel your website needs updating/refreshing?
 
Answer
0%100%
Number of
Responses		Response
Ratio
Yes
   
14 33.3%
No
   
21 50.0%
I'm not sure
   
5 11.9%
No Responses
   
24.7%
 Totals42100%
4If known, please indicate the average number of weekly visitors to your website.
 
Answer
0%100%
Number of
Responses		Response
Ratio
1-50
   
3 7.1%
50-100
   
2 4.7%
100-200
   
1 2.3%
200-500
   
4 9.5%
500-1000
   
8 19.0%
1000+
   
8 19.0%
I don't know
   
14 33.3%
No Responses
   
24.7%
 Totals42100%
5Do you invest in any of the following?
 
Answer
0%100%
Number of
Responses		Response
Ratio
Google Adwords
   
17 47.2%
Search Engine Optimisation
   
18 50.0%
I'm not sure
   
14 38.8%
 Totals36100%
6Do you currently utilise a Global Distribution System (GDS)?
 
Answer
0%100%
Number of
Responses		Response
Ratio
Yes (please note which provider(s) if known, in comments box)
   
15 35.7%
No
   
21 50.0%
I've never heard of GDS
   
4 9.5%
No Responses
   
24.7%
 Totals42100%

7What is your main source of online bookings (select more than one if you wish)?
 
Answer
0%100%
Number of
Responses		Response
Ratio
Our website
   
26 65.0%
GDS
   
9 22.5%
Booking.com
   
24 60.0%
Laterooms
   
18 45.0%
I dont receive any
   
2 5.0%
Other
   
8 20.0%
 Totals40100%
8Were you aware Welcome Computers can offer you an online booking system that integrates with the Welcome 21st property management solution?
 
Answer
0%100%
Number of
Responses		Response
Ratio
Yes
   
36 85.7%
No
   
3 7.1%
No Responses
   
37.1%
 Totals42100%
9Given the choice, would you rather purchase the Welcome Online Booking Module or pay a commission on each booking?
 
Answer
0%100%
Number of
Responses		Response
Ratio
I would rather purchase the system outright
   
21 50.0%
I would rather pay commission on each booking
   
15 35.7%
No Responses
   
614.2%
 Totals42100%
10Which of the following guarantees would you prefer when receiving online bookings from your website?
 
Answer
0%100%
Number of
Responses		Response
Ratio
The guest's credit card details
   
21 50.0%
A deposit or full payment
   
18 42.8%
Neither of the above
 
0 0.0%
No Responses
   
37.1%
 Totals42100%
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