RLS Logistics' Client Survey
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1.
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The overall customer service at RLS is very good.
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2.
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The RLS staff is friendly and courteous.
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3.
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The RLS staff is knowledgeable and professional.
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4.
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I receive prompt responses to my questions or concerns.
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5.
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My overall experience with RLS has been positive. I would recommend them to another customer.
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6.
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I view RLS as a service provider with high quality standards.
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7.
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The communication I receive from RLS is sufficient and timely.
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8.
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RLS' service levels are better than similar services my company uses.
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9.
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RLS has effective information systems (online access, RF scanning, inventory and shipment tracking).
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10.
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Would you like us to contact you in reference to this survey. Please supply us with your name and email address if so.
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