RLS Logistics' Client Survey
Required Required Question(s)
Required 1.
The overall customer service at RLS is very good.
Strongly Agree Agree Neutral Disagree Strongly Disagree       
      
  • Comment:

  • 500 character(s) left.
Required 2.
The RLS staff is friendly and courteous.
Strongly Agree Agree Neutral Disagree Strongly Disagree       
      
  • Comment:

  • 500 character(s) left.
Required 3.
The RLS staff is knowledgeable and professional.
Strongly Agree Agree Neutral Disagree Strongly Disagree       
      
  • Comment:

  • 500 character(s) left.
Required 4.
I receive prompt responses to my questions or concerns.
Strongly Agree Agree Neutral Disagree Strongly Disagree       
      
  • Comment:

  • 500 character(s) left.
Required 5.
My overall experience with RLS has been positive. I would recommend them to another customer.
Strongly Agree Agree Neutral Disagree Strongly Disagree       
      
  • Comment:

  • 500 character(s) left.
Required 6.
I view RLS as a service provider with high quality standards.
Strongly Agree Agree Neutral Disagree Strongly Disagree       
      
  • Comment:

  • 500 character(s) left.
Required 7.
The communication I receive from RLS is sufficient and timely.
Strongly Agree Agree Neutral Disagree Strongly Disagree       
      
  • Comment:

  • 500 character(s) left.
Required 8.
RLS' service levels are better than similar services my company uses.
Strongly Agree Agree Neutral Disagree Strongly Disagree       
      
  • Comment:

  • 500 character(s) left.
Required 9.
RLS has effective information systems (online access, RF scanning, inventory and shipment tracking).
Strongly Agree Agree Neutral Disagree Strongly Disagree       
      
  • Comment:

  • 500 character(s) left.
Required 10.

Would you like us to contact you in reference to this survey.  Please supply us with your name and email address if so.

Yes No