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Client Survey
1.

How long have you used Windy City Massage?
First time client
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
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  • 500 character(s) left.
2.

Which of our services do you use? Select all that apply.
Massage
Body polish
Skin care
Nail care
Chair massage
3.

How frequently do you utilize our services?
Every week
1-3 times a month
Other  
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  • 500 character(s) left.
4.
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
5.

How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service
Professionalism
Quality of services
Understanding customers' needs
convenience
Price
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  • 500 character(s) left.
6.
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
7.

How likely is it that you would recommend our massage services to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
8.

Do you have any suggestions for improving our services?
 

  • 350 character(s) left.