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As You Wish Pottery Survey
1.

How often do you visit our studio?
Once a week
Once a month
Once every 3 months
Once every 6 months
Once a year
2.

Which studio do you visit?
Ahwatukee
Desert Ridge
Deer Valley
Mesa
Tempe
3.

When did you last visit our studio?
In the past week
In the past month
In the past 3 months
In the past year
4.

The last time you visited, why did you visit our store?
Just browsing
To paint something for myself
To paint a gift
Attend a birthday party
Attend a Girl Scout or Field Trip outing
Attend a Team Build
Purchase a gift card
Other  
5.

Overall, how satisfied were you with your last shopping experience?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
  • Comment:

  • 500 characters left.
6.

The last time you visited our studio, do you know the names of the associates that assisted you?
 

  • 50 characters left.
7.

Please indicate the degree to which you agree/disagree with the following statements about your painting experience.
 Strongly Agree Somewhat Agree Neutral Somewhat Disagree Strongly Disagree 
You were greeted within 30 seconds of entering the studio
Our associate welcomed you and explained how it works
You were given a detailed paint explanation
Your billing information was collected prior to checkout
Associate checked on you often and was available to answer questions
You were given tips and friendly advice
  • Comment:

  • 500 characters left.
8.

Please indicate the degreee to which you agree/disagree with the following statements about the check out process.
 Strongly Agree Somewhat Agree Neutral Somewhat Disagree Strongly Disagree 
Your check out was done in a timely manner
When you checked out you billing info had already been entered
You were told when your pieces would be ready for pick up
You were given a calendar and told about any upcoming classes
You were thanked and invited back
  • Comment:

  • 500 characters left.
9.

Please indicate to what degree you agree/disagree with the following statements regarding the pick up process.
 Strongly Agree Somewhat Agree Neutral Somewhat Disagree Strongly Disagree 
Your pieces were ready for pick up at the specified date and time
Your pieces were found and wrapped in a timely manner
Any problems with your pieces were clearly communicated before pick up
The associate was friendly and courteous
You were given a calendar and told about upcoming events
  • Comment:

  • 500 characters left.
10.

How likely is it that you would recommend As You Wish to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
  • Comment:

  • 500 characters left.
11.

How likely are you to paint at As You Wish again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
  • Comment:

  • 500 characters left.
12.

During your visit were you made aware of the following products and services that As You Wish offers?
 Not Aware Aware    
Birthday Parties    
Summer Classes    
Girl Scout Troops    
Team Builds    
Fundraising    
Field Trips    
Custom Painting    
Pottery Passes    
  • Comment:

  • 500 characters left.
13.

If you would like a representative from As You Wish to contact you regarding your experience, please enter the information indicated below.
First Name:
Last Name:
Work Phone:
Home Phone:
Email Address:
emailaddress@xyz.com

14.
Do you have any suggestions for improvement?
 

  • 350 characters left.