McCoy Custom Travel & Cruise Satisfaction Survey
1.
How would you rate your overall level of satisfaction with us?
Highly dissatisfied Somewhat dissatisfied Neutral Somewhat satisfied Highly satisfied       
      
  • Comment:

  • 500 character(s) left.
2.

About how many times have you booked your travels with us?
0 have not booked with you yet.
1 to 2 times
3 to 5 times
6 to 10 times
More than 10 times
3.

Which consultant(s) have you worked with? (optional)
 

  • 50 character(s) left.
4.

Please rate the following attributes of our business on a scale of 1 to 5, 1 being poor and 5 being excellent.
 Very poor Poor Neutral Good Excellent 
Knowledge of staff
Helpfulness of staff
Courteousness of staff
Timeliness of staff replies
Availability of staff
Value for price paid
Reputation
Range of travel options
Websites are informative
Websites are easy to navigate
  • Comment:

  • 500 character(s) left.
5.

What would you like to see more of in our newsletters?
More destinations
More specials
Staff & owner experiences
Videos
Recipes
Local events
Client testimonials
Other  
  • Comment:

  • 500 character(s) left.
6.
How likely are you to book with us again?
Very unlikely Somewhat unlikely Neutral Somewhat likely Very likely       
      
7.
How likely is it that you would recommend us to a friend or colleague?
Very unlikely Somewhat unlikely Neutral Somewhat likely Very likely       
      
8.
When do you normally start planning your vacation travels?
Over 6 months ahead of time
About 6 months ahead of time
3 to 5 months ahead of time
1 to 2 months ahead of time
A couple weeks ahead of time
9.
How many vacations do you take a year?
I don't take a vacation each year
1 vacation a year
2 vacations a year
3 vacations a year
4 vacations a year
5 vacations a year
Over 6 vacations a year
10.
What are your three top vacation destinations and why?
 

  • 1000 character(s) left.
11.

Which category describes your age?
Under 18
18-24
25-34
35-44
45-54
55+
Prefer not to answer
12.

Where do you live?
United States
Canada
Europe
Mexico
Australia
Asia
Africa
South America
Other  
13.
Which category best describes your annual income?
Under $15,000
$15,000 - 29,999
$30,000 - 44,999
$45,000 - 59,999
$60,000 - 74,999
$75,000 - 89,999
$90,000 or more
Prefer not to answer