Andre Chreky Experience Survey
Required Required Question(s)
Required 1.

How long have you been a client of Andre Chreky, the salon spa?

First visit
3-6 months
6-12 months
1-3 years
3-5 years
5+ years
Required 2.

How did you hear about us?

Word of mouth
Work in neighborhood
Hotel recommendation
Magazine
Friend
Online
Other  
Required 3.

What service(s) did you experience during your recent visit?  Please check all that apply.

Haircut
Color
Manicure or pedicure
Makeup
Facial
Body Treatment
Massage
Waxing
Bridal
Other  
Required 4.

How would you rate the friendliness of the front desk team member who booked your appointment?

5 (excellent) 3 (average) 1 (poor)       
      
Required 5.

How would you rate the speed and efficiency of the front desk team member who booked your appointment?

5 (excellent) 3 (average) 1 (poor)       
      
Required 6.

How would you rate the knowledge of the front desk team member who booked your appointment?

5 (excellent) 3 (average) 1 (poor)       
      
Required 7.

When you arrived for your appointment(s), were you greeted warmly by a front desk team member?

Yes
No
Required 8.

When you checked in for your appointment(s), did you have any challenges?

Yes
No
  • Comment:

  • 500 characters left.
Required 9.

Were you offered a beverage to drink?

Yes
No
Required 10.

Please rate each hair service that you received.

 5 (excellent) 3 (average) 1 (poor) n/a 
Shampoo
Blowout
Haircut
Color
Highlights/lowlights
Treatment
Cellophane
Relaxer
  • Comment:

  • 500 characters left.
Required 11.

Please rate each nail service that you received.

 5 (excellent) 3 (average) 1 (poor) n/a 
Manicure
Pedicure
Paraffin treatment
Polish change
  • Comment:

  • 500 characters left.
Required 12.

Please rate each spa service that you received.

 5 (excellent) 3 (average) 1 (poor) n/a 
Facial
Brows
Waxing
Massage
Body treatment
Makeup
  • Comment:

  • 500 characters left.
Required 13.

Did your service provider escort you to the front desk to check out?

Yes
No
Required 14.

When you were checked out, were you asked by a front desk team member if you were satisfied with your services?

Yes
No
Required 15.

Were you asked to fill out an A-list card to update your contact information?

Yes
No
Required 16.

Did a front desk team member offer to pre-book your next appointment?

Yes
No
Required 17.

Did your service provider and/or front desk team member recommend products for you?

Yes
No
Required 18.

How would you rate your overall experience at Andre Chreky, the salon spa?

5 (excellent) 3 (average) 1 (poor)       
      
  • Comment:

  • 500 characters left.
Required 19.

Would you recommend Andre Chreky, the salon spa to a friend, co-worker, or relative?

Yes
No
Unsure
  • Comment:

  • 500 characters left.
20.

Please provide any additional feedback that you think will help us improve your experience at Andre Chreky, the salon spa. 

 

  • 350 characters left.
21.

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Email Address:
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