Andre Chreky Experience Survey
There are some error(s). Please see each marked section below.
Required Question(s)
1.
How long have you been a client of Andre Chreky, the salon spa?
First visit
First visit
3-6 months
3-6 months
6-12 months
6-12 months
1-3 years
1-3 years
3-5 years
3-5 years
5+ years
5+ years
2.
How did you hear about us?
Word of mouth
Word of mouth
Work in neighborhood
Work in neighborhood
Hotel recommendation
Hotel recommendation
Magazine
Magazine
Friend
Friend
Online
Online
Other
3.
What service(s) did you experience during your recent visit? Please check all that apply.
Haircut
Haircut
Color
Color
Manicure or pedicure
Manicure or pedicure
Makeup
Makeup
Facial
Facial
Body Treatment
Body Treatment
Massage
Massage
Waxing
Waxing
Bridal
Bridal
Other
4.
How would you rate the friendliness of the front desk team member who booked your appointment?
5 (excellent)
4
3 (average)
2
1 (poor)
5.
How would you rate the speed and efficiency of the front desk team member who booked your appointment?
5 (excellent)
4
3 (average)
2
1 (poor)
6.
How would you rate the knowledge of the front desk team member who booked your appointment?
5 (excellent)
4
3 (average)
2
1 (poor)
7.
When you arrived for your appointment(s), were you greeted warmly by a front desk team member?
Yes
Yes
No
No
8.
When you checked in for your appointment(s), did you have any challenges?
Yes
Yes
No
No
Comment:
500 character(s) left.
9.
Were you offered a beverage to drink?
Yes
Yes
No
No
10.
Please rate each hair service that you received.
5 (excellent)
4
3 (average)
2
1 (poor)
n/a
Shampoo
Blowout
Haircut
Color
Highlights/lowlights
Treatment
Cellophane
Relaxer
Comment:
500 character(s) left.
11.
Please rate each nail service that you received.
5 (excellent)
4
3 (average)
2
1 (poor)
n/a
Manicure
Pedicure
Paraffin treatment
Polish change
Comment:
500 character(s) left.
12.
Please rate each spa service that you received.
5 (excellent)
4
3 (average)
2
1 (poor)
n/a
Facial
Brows
Waxing
Massage
Body treatment
Makeup
Comment:
500 character(s) left.
13.
Did your service provider escort you to the front desk to check out?
Yes
Yes
No
No
14.
When you were checked out, were you asked by a front desk team member if you were satisfied with your services?
Yes
Yes
No
No
15.
Were you asked to fill out an A-list card to update your contact information?
Yes
Yes
No
No
16.
Did a front desk team member offer to pre-book your next appointment?
Yes
Yes
No
No
17.
Did your service provider and/or front desk team member recommend products for you?
Yes
Yes
No
No
18.
How would you rate your overall experience at Andre Chreky, the salon spa?
5 (excellent)
4
3 (average)
2
1 (poor)
Comment:
500 character(s) left.
19.
Would you recommend Andre Chreky, the salon spa to a friend, co-worker, or relative?
Yes
Yes
No
No
Unsure
Unsure
Comment:
500 character(s) left.
20.
Please provide any additional feedback that you think will help us improve your experience at Andre Chreky, the salon spa.
350 character(s) left.
21.
If you would like to receive information on our promotions, specials, and join our A List, please fill out the information below.
Email Address:
emailaddress@xyz.com