2009 Customer Satisfaction Survey
Required Required Question(s)

Greater St. Louis Book Fair is committed to providing its customers with the best possible shopping experience.  Please take a moment to complete the following customer satisfaction survey.  Your feedback will help us better serve you during next year's Fair. Each person who participates will be automatically entered in a prize drawing for a $25 gift certificate to the 2010 Fair.
 
Required 1.

What is your zip code?
 

  • 50 characters left.
2.

Are you a man or a woman?
Man
Woman
3.

What is your age?
Less than 20 Years
20 -29 Years
30 - 39 Years
40 - 49 Years
50 - 59 Years
60 - 69 Years
70 Years or Older
Required 4.

What are your areas of interest?  Check all that apply.
Antiques & Collectibles
Art
Biography & Autobiography
Business & Economics
Children
Comics & Graphic Novels
Cooking
Crafts & Hobbies
Entertainment & Pop Culture
Fiction & Literature
History
Local History (St. Louis, Missouri, Illinois)
Mystery
Religion and Spirituality
Science Fiction & Fantasy
Technology & Engineering
Other  
Required 5.

For how long have you been attending the Fair?
This was my first year
2 - 5 Years
6 - 10 Years
11 - 15 Years
16 - 20 Years
21 - 30 Years
31 - 40 Years
41 - 50 Years
51 - 59 Years
Since the first Fair in 1950
Required 6.

Through which sources were you informed about the 2009 Greater St. Louis Book Fair?  Check all that apply. Please use the comment box to provide details about a specific source (e.g., name of newspaper, website, etc.).
Advertisement or Public Service Announcement
Community Calendar of Events
Family Member or Friend
Greater St. Louis Book Fair Newsletter
Greater St. Louis Book Fair Website
News Story or Interview
Online Blog or Discussion Group
Online Search Engine or Directory
Sign, Poster or Flyer
Other  
  • Comment:

  • 500 characters left.
Required 7.

Which days did you attend?  Check all that apply.
Thursday (Opening Night)
Friday
Saturday
Sunday (Half-Price Day)
Required 8.

Approximately how many items did you purchase?
0 Items
1 - 5 Items
6 - 10 Items
11 - 25 Items
26 - 50 Items
51 - 75 Items
76 - 100 Items
Over 100 Items
Required 9.

Approximately how much did you spend?
$0
$1 - $5
$6 - $10
$11 - $25
$26 - $50
$51 - $75
$76 - $100
$101 - $200
Over $200
Required 10.

Rate your shopping experience in the following areas.  Please use the comment box to provide more detail or to suggest improvements.
 Poor Average Good Excellent  
Variety and Selection of Items for Sale  
Organization and Layout of Fair  
Pricing of Items for Sale  
Quality and Condition of Items for Sale  
Parking  
Overall Shopping Experience  
Knowledge and Helpfulness of Fair Staff  
Wait Time for Check Out  
  • Comment:

  • 500 characters left.
11.

What additional services or attractions would you be interested in Book Fair providing.  Check all that apply.
Author Appearances & Book Signings
Cooking, Gardening or Other Hobby Demonstrations
Refreshment or Beverage Stand
Book Donation Recepticles
Children or Family Entertainment (e.g., Reading Hour)
Other  
  • Comment:

  • 500 characters left.
Required 12.

Permission to Contact You
Yes. Book Fair may contact me regarding my customer satisfaction survey.
No. Please do not contact me.
13.

Please note that contact information is required to enter the customer satisfaction survey prize drawing.
First Name:
Last Name:
Work Phone:
Home Phone:
Email Address:
emailaddress@xyz.com
Address 1:
Address 2:
City:
State/Province
(US/Canada):
Postal Code:

Greater St. Louis Book Fair respects your right to privacy. Personal contact information from this survey will be used only in the following context...Book Fair will notify you if you are a winner in our customer satisfaction survey prize drawing.  Book Fair may contact you regarding your survey only if you granted us permission to do so (question #12).