Heritage Bluffs Public Golf Club Survey

The staff at Heritage Bluffs Public Golf Club are continually looking for ways to improve your satisfaction with our facility.

Please take a moment to answer the following questions so that we may better serve you on your future visits to Heritage Bluffs. Thank you for your time and consideration.
 
1.

How have you heard about Heritage Bluffs Public Golf Club?
Friend
Phone Book
Newspaper
Heritage Bluffs Web Site
Channahon Park District Program & Service Guide
Internet Search Engine
Chicagoland Golf Newsletter
2.

Besides Heritage Bluffs, what golf course do you most often play at?
 

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3.

The primary reason I play at other courses is
Lower rates
Pace of play
Tee time availability
Have membership/pass
Course condition
Other  
4.

Please rate the following factors at Heritage Bluffs.
 Extremely Satisfied Satisfied No Opinion Dissatisfied Extremely Dissatisfied 
Overall golf experience
Overall condition of the golf course
Condition of the greens
Check-in process
Practice facility
Golf shop merchandise
Pace of play
Food and beverage quality
Food and beverage staff
On course beverage availability
5.

Of the above factors, indicate the three most important

(1 = Least)
 
Overall golf experience
Overall condition of the golf course
Condition of the greens
Check-in process
Practive facility
Golf shop merchandise
Pace of play
Food and beverage quality
Food and beverage staff
On course beverage availability
6.

Why do you choose to play at Heritage Bluffs? (Please check ALL that apply)
Location
Price/value
Course condition
Quality of service
Personal referral
Reputation of Heritage Bluffs
Other  
7.

Age
18 & under
19-29
30-44
45-59
60+
8.

Will you return to Heritage Bluffs in the future?
Yes
No
9.

If you answered no to the previous question, what can we do to bring you back?
 

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10.

Zip code of local residence:
 

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11.

What days do you usually play?
Weekdays
Weekends
Both
12.

What time of day do you usually play?
Morning
Midday
After 3:00 p.m.
13.

What can we do to increase your loyalty and play frequency at Heritage Bluffs Public Golf Club?
 

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