Subscriber Survey
There are some error(s). Please see each marked section below.
Required Question(s)
We ask that you respond to this survey so that we may deliver a better service and user experience by better knowing our subscribers. By completing this survey you will be eligible to win a $200 gift card from Amazon.
All information collected in this survey will remain private.
Thank you!
The NewspaperARCHIVE Team
1.
Please verify your e-mail address. Only one entry per subscriber.
50 character(s) left.
2.
How long have you been a paying subscriber to NewspaperARCHIVE?
I have never been a paid subscriber to NewspaperARCHIVE
I have never been a paid subscriber to NewspaperARCHIVE
Less than 6 months
Less than 6 months
6 months to less than 1 year
6 months to less than 1 year
1 year to less than 3 years
1 year to less than 3 years
3 years to less than 5 years
3 years to less than 5 years
5 years or more
5 years or more
3.
How often do you use our services for,,,?
Don't Use
Daily
Weekly
Monthly
Quarterly
Genealogy Research
Historical Events Research
Research for Educational Purposes - Teacher
Research for Educational Purposes - Student
Sports & Entertainment Research
Just for Fun
Comment:
500 character(s) left.
4.
How would you rate your overall level of satisfaction with us?
Highly satisfied
Highly satisfied
Somewhat satisfied
Somewhat satisfied
Neutral
Neutral
Somewhat dissatisfied
Somewhat dissatisfied
Highly dissatisfied
Highly dissatisfied
5.
How do we rate on the following attributes?
Don't Know
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service experience
Delivery of service
Professionalism
Purchase experience
Quality of service
Understanding of customers' needs
Comment:
500 character(s) left.
6.
How likely are you to continue using our services?
Very likely
Very likely
Somewhat likely
Somewhat likely
Neutral
Neutral
Somewhat unlikely
Somewhat unlikely
Very unlikely
Very unlikely
7.
Have you ever recommended us to others?
No, never recommended
No, never recommended
Have recommended once or twice
Have recommended once or twice
Have recommended several times
Have recommended several times
8.
Do you have any suggestions for improvement?
350 character(s) left.
9.
What is your gender?
Male
Male
Female
Female
Prefer not to answer
Prefer not to answer
10.
What is your age?
Younger than 18
Younger than 18
18 - 24
18 - 24
25 - 34
25 - 34
35 - 44
35 - 44
45 - 54
45 - 54
55 - 64
55 - 64
65 or older
65 or older
Prefer not to answer
Prefer not to answer
11.
What best describes your employment status?
Employed full-time
Employed full-time
Employed part-time
Employed part-time
Self-employed
Self-employed
Unemployed, looking for work
Unemployed, looking for work
Unemployed, not looking for work
Unemployed, not looking for work
Student
Student
Retired
Retired
Homemaker
Homemaker
Military
Military
Prefer not to answer
Prefer not to answer
Other
12.
What is your level of education?
High School Graduate
High School Graduate
Some College
Some College
College Graduate
College Graduate
Masters Degree
Masters Degree
PhD
PhD
Prefer not to answer
Prefer not to answer
Other
13.
Which of the following categories best describes your annual income?
Under $15,000
Under $15,000
$15,000 - $29,999
$15,000 - $29,999
$30,000 - $44,999
$30,000 - $44,999
$45,000 - $59,999
$45,000 - $59,999
$60,000 - $74,999
$60,000 - $74,999
$75,000 - $89,999
$75,000 - $89,999
$90,000 or more
$90,000 or more
Prefer not to answer
Prefer not to answer
13.