Subscriber Survey
Required Required Question(s)

We ask that you respond to this survey so that we may deliver a better service and user experience by better knowing our subscribers. By completing this survey you will be eligible to win a $200 gift card from Amazon.

All information collected in this survey will remain private.

Thank you!

The NewspaperARCHIVE Team

 
Required 1.

Please verify your e-mail address. Only one entry per subscriber.
 

  • 50 characters left.
Required 2.

How long have you been a paying subscriber to NewspaperARCHIVE?
I have never been a paid subscriber to NewspaperARCHIVE
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Required 3.

How often do you use our services for,,,?
 Don't Use Daily Weekly Monthly Quarterly 
Genealogy Research
Historical Events Research
Research for Educational Purposes - Teacher
Research for Educational Purposes - Student
Sports & Entertainment Research
Just for Fun
  • Comment:

  • 500 characters left.
Required 4.

How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Required 5.

How do we rate on the following attributes?
 Don't Know Well Below Average Below Average Average Above Average Well Above Average 
Customer service experience
Delivery of service
Professionalism
Purchase experience
Quality of service
Understanding of customers' needs
  • Comment:

  • 500 characters left.
Required 6.

How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Required 7.

Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
8.
Do you have any suggestions for improvement?
 

  • 350 characters left.
Required 9.

What is your gender?
Male
Female
Prefer not to answer
Required 10.

What is your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
Required 11.

What best describes your employment status?
Employed full-time
Employed part-time
Self-employed
Unemployed, looking for work
Unemployed, not looking for work
Student
Retired
Homemaker
Military
Prefer not to answer
Other  
Required 12.

What is your level of education?
High School Graduate
Some College
College Graduate
Masters Degree
PhD
Prefer not to answer
Other  
Required 13.

Which of the following categories best describes your annual income?
Under $15,000
$15,000 - $29,999
$30,000 - $44,999
$45,000 - $59,999
$60,000 - $74,999
$75,000 - $89,999
$90,000 or more
Prefer not to answer