Harmony Festival 2009 Customer Survey
There are some error(s). Please see each marked section below.
Required Question(s)
1.
Are you:
Male
Male
Female
Female
2.
Age:
Under 20
Under 20
21-30
21-30
31-40
31-40
41-50
41-50
51-60
51-60
61-70
61-70
71+
71+
3.
Are you from:
Sonoma County
Sonoma County
Marin County
Marin County
Lake County
Lake County
Other Bay Area/Northern CA County
Other Bay Area/Northern CA County
Southern California
Southern California
Another U.S. State
Another U.S. State
Another Country
Another Country
4.
How many times have you attended Harmony Festival previous to this year?
0 (This was my first time)
0 (This was my first time)
1-2
1-2
2-5
2-5
5-10
5-10
10-20
10-20
More than 20 times
More than 20 times
5.
How did you hear about us? (Check all that apply)
Harmony Connections Email Newsletter
Harmony Connections Email Newsletter
Email announcements from other sources
Email announcements from other sources
Online (blog/website/Twitter-
/Facebook promotion)
Online (blog/website/Twitter-
/Facebook promotion)
Radio
Radio
Television
Television
Newspaper/Magazine
Newspaper/Magazine
Poster, postcard, flyer in my community
Poster, postcard, flyer in my community
Road Sign
Road Sign
Friends or family, word of mouth
Friends or family, word of mouth
6.
What are your favorite way(s) to receive or discover or receive information about Harmony Festival?
Print Ads
Print Ads
Radio Ads
Radio Ads
TV Ads
TV Ads
Email from Harmony Festival though Harmony Connections eNewsletter
Email from Harmony Festival though Harmony Connections eNewsletter
Harmony Festival website
Harmony Festival website
Twitter
Twitter
Facebook
Facebook
Harmony Festival Program
Harmony Festival Program
iPhone Application
iPhone Application
Other
7.
Did you follow us on Twitter/Facebook?
I subscribed/followed before the event
I subscribed/followed before the event
I subscribed/followed after the event
I subscribed/followed after the event
I didn't know about these options until now
I didn't know about these options until now
Other
8.
What were your main reasons for attending? (Top 3)
Main Stage music lineup
Main Stage music lineup
Smaller stage music line up
Smaller stage music line up
Speakers and Workshops
Speakers and Workshops
Attractions like Eco Village, Goddess Grove, Healing Sanctuary
Attractions like Eco Village, Goddess Grove, Healing Sanctuary
After Dark programming
After Dark programming
Eco Cup
Eco Cup
350+ vendors
350+ vendors
Family Friendly Vibe/Kids Zone
Family Friendly Vibe/Kids Zone
Camping
Camping
Connecting with community
Connecting with community
Other
9.
Which of the following did you end up enjoying the most at the Harmony Festival 2009? (Top 3)
Main Stage music line up
Main Stage music line up
Smaller stage music line up
Smaller stage music line up
Speakers and Workshops
Speakers and Workshops
Attractions like Eco Village, Goddess Grove, Healing Sanctuary
Attractions like Eco Village, Goddess Grove, Healing Sanctuary
After Dark programming
After Dark programming
Eco Cup
Eco Cup
350+ vendors
350+ vendors
Family Friendly Vibe/ Kids Zone
Family Friendly Vibe/ Kids Zone
Camping
Camping
Connecting with community
Connecting with community
Other
10.
What did you think of the new attraction the ECO CUP Skating Mega Ramp and Concerts?
Not Into It
Missed It
Marginal Interest
Great, Loved It!
11.
What did you think of the new After Dark Programming?
Not Into It
Missed It
Marginal Interest
Great, Loved It!
12.
What did you think of the Speakers program?
Not Into It
Marginal Interest
Great, Loved It!
13.
How did you acquire your ticket?
Purchased online in advance
Purchased online in advance
Purchased at a participating vendor in advance
Purchased at a participating vendor in advance
Purchased at the door
Purchased at the door
Received a vendor comp (free)
Received a vendor comp (free)
Received a media comp ticket (free)
Received a media comp ticket (free)
Received a impact fee discount ticket
Received a impact fee discount ticket
Got a free ticket from a friend
Got a free ticket from a friend
Volunteered
Volunteered
I snuck in
I snuck in
Other
14.
If you purchased your ticket at the gate, or if one was reserved for you at Will Call, how was your ticketing experience?
Needs Improvement
Satisfactory
Fast & Easy
15.
Do you think Harmony Festival tickets are a good value for the price?
Yes
Yes
No
No
16.
If you volunteered, how was your experience?
Great!
Great!
Did not work for me
Did not work for me
Comment:
500 character(s) left.
17.
Do you feel that our 2009 sponsors and partners were aligned well with Harmony Festival?
No
Unaware of Spnsors
Mostly
Yes
Comment:
500 character(s) left.
18.
Do you feel Harmony Festival supports the local community in its outreach, programming and exhibitors?
No
Somewhat
Yes
Comment:
500 character(s) left.
19.
Which kind of Harmony Festival Program Guide do you prefer?
Small Printed Booklet
Small Printed Booklet
Printout from the website
Printout from the website
iPhone application
iPhone application
Other
20.
How often do you prefer to be notified about Harmony Connection Newsletter?
Weekly
Weekly
Every Two Weeks
Every Two Weeks
Monthly
Monthly
Whenever there is important news or announcements
Whenever there is important news or announcements
21.
Would you be interested in a HARMONY CONNECTION SOCIAL NETWORKING SITE that connected the Harmony Tribe of the purpose of community connection and collaboration in projects, and sharing passions and gifts that support the Harmony Festival?
Yes, would join now
Yes, would join now
Maybe
Maybe
Not Interested
Not Interested
22.
Do you think you’ll attend Harmony Festival 2010 or tell others about it?
Yes, I never miss it!
Yes, I never miss it!
Probably
Probably
Maybe, but it depends on the line up
Maybe, but it depends on the line up
Probably Not
Probably Not
No
No
23.
Please enter the information indicated below if you would like to be entered into the drawing to receive two free passes for Harmony Festival 2010. (All information will be kept private.)
By entering my personal information, I consent to receive email communications from the survey author's organization based on the information collected.
First Name:
Last Name:
Email Address:
emailaddress@xyz.com
Postal Code:
WE WELCOME ADDITIONAL COMMENTS REGARDING ANYTHING ABOUT HARMONY FESTIVAL 2009, or suggestions for the upcoming 2010 Harmony Festival.
Please send your feedback, comments, concerns and suggestions for improvement to
debra@harmonyfestival.com
directly.