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Great Lakes Seminars Customer Feedback Survey
RequiredRequired Question(s)
Progress: 
  
Required 9.

What is most important to you when choosing a continuing education course? (please select all that apply)

Amount of continuing education credits offered
Lab to lecture ratio
Topics covered
Distance from home
Cost
Recommendations from others
Course provider
Other  
Required 10.

Please rate the following statements.

 Strongly agree Agree Disagree Strongly disagree Not available 
The GLS representative I spoke with was polite.
My questions were answered accurately and in a timely manner.
I received a timely and accurate response via email.
My confirmation letter was received accurately and in a timely manner.
The instructor(s) greeted me when I first arrived at the course.
The instructor(s) were polite and approachable.
The instructor(s) demonstrated a passion for teaching.
Required 11.

Please rate the following statements:

 Strongly agree Agree Disagree Strongly disagree Not Available 
Receiving the course booklet at the start of the year is beneficial.
GLS is my preferred continuing education provider.
The cost of the course accurately reflected the value of the course.
My expectations were met.
GLS advertisements accurately portray the course experience.
Great Lakes Seminars' website is easy to navigate.
Required 12.

What is your overall impression of the following: 




 Excellent Very good Good Fair Poor Not applicable 
Course manual
Supplemental cheat sheets/DVDs
Course booklet
Website
Course brochure or postcard
Thank you card ($50 off coupon)
Required 13.

Do you use PT Advance to search for continuing education courses?

Yes
No
14.

If yes, how often?

Rarely
Occasionally
Regularly
Required 15.

What resources do you use to find continuing education courses? (please select all that apply)

Trade journal
Search the web
Friend/Co-worker
Brochures/post cards via mail
Other  
16.

If you selected 'Trade Journal' as one of your responses, please list which trade journal(s) you use.

 

50 characters left.
Required 17.

I utilize the GLS website.

Yes
No
18.

For what purpose(s) do you utilize the website? (please select all that apply)

Registration
Course information
Obtain information about hosting a course
Instructor credentials and biographies
Continuing education information
Obtain schedule
Obtain course brochures
Other