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Write Now! Office Products Survey
1.

How long have you been using Write Now! Office Products?
Less than 3 months
3 months to less than 6 months
6 months to less than 1 year
1 year to less than 2 years
More than 2 years
Other  
2.

Which of our product categories do you use? Select all that apply.
Office Products
Toner & Ink Jet Cartridges
Office Furniture
Breakroom Supplies
Janitorial Supplies
Promotional Products
Print Management
Copy Paper
Printed Material - Business Cards, Letterhead & Envelopes
Other  
3.

What percentage of the products described above do you purchase from Write Now! Office Products? 

Less than 25%
More than 25% but less than 50%
More than 50% but less than 75%
More than 75%
100% we love Write Now!
  • Comment:

  • 500 characters left.
4.

Who do you buy the majority of your office products from currently?
 

  • 50 characters left.
5.

How frequently do you purchase from us?
Every day
Multiple times per week
Every week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Rarely, tell us why below
  • Comment:

  • 500 characters left.
6.

On average what is the total amount you spend on office products per month? 

 

  • 50 characters left.
7.

Who is your Dedicated Account Executive?
I am not sure
I don't have one
Other  
8.

How do you prefer to place your orders?
I place my orders online at www.WriteNowOP.com
I call my orders in to my representative
My outside sales representative comes to my office and takes my order
I fax my order in to you
I email my orders to my representative
Other  
9.

Would you like for us to perform any of the following services for you free of charge? 

Assign an outside sales representative to you?
Evaluate your print environment to determine if print management is right for you?
Organize your supply closet?
Conduct a "Green" audit at your office?
Conduct an "Ergonomic" audit at your office?
Conduct a regular onsite office supply inventory for you?
Other  
  • Comment:

  • 500 characters left.
10.

Tell us which of our catalogs and sale flyers you receive?
Big Catalog - Everything for the Workplace
Small Catalog - Essentials for the Workplace
"Super Aggressive" Catalog - 2,500 items - Our Private Label Brands
"Green" Catalog - Green Solutions for your Office
Furniture Catalog
Break Room Essentials Sale Flyer
Facility Solutions Sale Flyer
Furniture Values Sale Flyer
Quarterly Promotional Sale Flyer
Smart Deals for the Office - Sale Flyer
Smart Deals for Technology - Sale Flyer
Time Management Solutions Sale Flyer
Green Solutions Sample Kit
11.

Tell us which of our catalogs and sale flyers you are not receiving that you would like to receive?
Big Catalog - Everything for the Workplace
Small Catalog - Essentials for the Workplace
"Super Aggressive" Catalog - 2,500 items - Our Private Label Brands
"Green" Catalog - Green Solutions for your Office
Furniture Catalog
Break Room Essentials Sale Flyer
Facility Solutions Sale Flyer
Furniture Values Sale Flyer
Quarterly Promotional Sale Flyer
Smart Deals for the Office - Sale Flyer
Smart Deals for Technology - Sale Flyer
Time Management Solutions Sale Flyer
Green Solutions Sample Kit
12.

Does your company have additional locations that are not buying their office products from Write Now! Office Products?
Yes (Tell us below where the locations are)
No
  • Comment:

  • 500 characters left.
13.
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
14.

How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
The price of our products
Professionalism
Quality of our products
Overall customer service
Sales staffs responsiveness to your needs
Accounting staffs responsiveness to your needs
Delivery staffs responsiveness to your needs
Understanding your specific needs and concerns
Returning phone calls
How would you rate us overall
  • Comment:

  • 500 characters left.
15.

Tell us what is important to you?

1 =     Not Important

10=    Most Important
 1 2 3 4 5 6 7 8 9 10 
Free delivery
Next day delivery
No minimum order
Dedicated Account Executives - Available on the Phone
Dedicated Account Executives - Available at Your Office
Write Now! Catalogs
Write Now! Sale Flyers
Write Now! Email Updates
Write Now! Website - www.WriteNowOP.com
Ease of Invoicing
16.
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
17.

How likely is it that you would recommend Write Now! Office Products to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Other  
  • Comment:

  • 500 characters left.
18.

Do you have any suggestions for improving our business?  What could we do better? 

Yes, (Please tell us what we can do below)
No, you guys are doing a good job
  • Comment:

  • 500 characters left.
19.
Which of the following categories best describes the industry you work in?
Automotive
Advertising
Consulting Services
Education
Entertainment
Financial Services
Government Services
Healthcare
Human Resources
Information Technology
Marketing/Sales
Non-Profit
Pharmaceuticals
Public Relations
Technical Services
Travel
Other  
20.

If you would like for us to follow-up with you please enter the information indicated below.  If you would like to "Opt Out" of our free gift simply note it next to your name. 

First Name:
Last Name:
Job Title:
Company Name:
Work Phone:
Email Address:
emailaddress@xyz.com
Address 1:
Address 2:
City:
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(US/Canada):
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