Pedal Revolution Customer Survey
1.

How did you first hear about Pedal Revolution?

A friend referred me
Walked by and saw the store
Online search
Yelp.com
Link from another website
Other  
2.

How long have you been visiting our store on 21st Street?

I haven't been into the store yet
My first visit was within the past 6 months
6 months - 1 year
1 - 3 years
4 - 6 years
More than 6 years
3.

In general, how often do you visit our store on 21st Street?

Weekly
Monthly
Every 2 - 3 months or so
About twice a year
About once a year
N/A
Other  
4.

In general, how often do you visit other bicycle stores?

Weekly
Monthly
Every 2 - 3 months or so
About twice a year
About once a year
N/A
Other  
5.

On a scale of 1- 5 (with 1 being "poor," 2 being "fair," 3 being "average," 4 being "good," and 5 being "excellent"), how do we rate in comparison to other bike shops in:

 1: Poor 2: Fair 3: Average 4: Good 5: Excellent N/A 
Bicycles (selection and availability of stock)
Parts & Accessories (selection and availability of stock)
Repair Services (satisfaction with your results)
Customer Service (our expertise, attention to your needs)
Price (in comparison to other bike shops)
Your Overall Experience with Pedal Revolution
  • Comment:

  • 500 character(s) left.
6.

Please rank your reasons for visiting our store.


(1 = Most Important Reason; 7 = Least Important Reason)
 
To shop for bicycles
To shop for parts and accessories
Repair services
Staff expertise
Competitive prices
Our social mission
Location/hours
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7.

In your opinion, what makes Pedal Revolution unique from other bike shops?

 

  • 350 character(s) left.
8.

What would bring you into the store more often?

 

  • 350 character(s) left.
9.

Before filling out this survey, were you aware of Pedal Revolution's social mission to provide employment and job training for at-risk youth in San Francisco?

Yes
No
10.

Have you read a Pedal Revolution e-newsletter?

Yes
No
11.

If you have read a Pedal Revolution e-newsletter, please rank in order what you liked best about it:


(1 = What You Liked Best)
 
Cycling Community News
Featured Products
Stories About Youth Who Have Benefitted from Working at Pedal
Shop News
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12.

What do you like most about Pedal Revolution?

 

  • 350 character(s) left.
13.

Do you have any suggestions for improvement?

 

  • 350 character(s) left.
14.

Do you have any additional comments you would like to share with us?

 

  • 350 character(s) left.
15.

GENERAL INFORMATION:

Email Address:

 

  • 50 character(s) left.
16.

Gender:

Male
Female
17.

Age:

Under 18
18-24
25-34
35-44
45-54
55-64
65+
18.

Which neighborhood do you live in? (If you live outside San Francisco, which city do you live in?)

 

  • 50 character(s) left.