Concord Document Services

Concord Document Services, Inc. Survey
1.
How long have you been using our services?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
2.

How often do you use our services?

 Don't Use Daily Weekly Monthly Quarterly 
Scanning
On-Site
E-Discovery
Oversize Printing
On-Line Document Hosting
  • Comment:

  • 500 characters left.
3.
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
4.

How do we rate on the following attributes?

 Well Below Average Below Average Average Above Average Well Above Average 
Customer service experience
On-time delivery of service
Professionalism
Pricing
Understanding customers' needs
  • Comment:

  • 500 characters left.
5.
How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
6.
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
7.
Do you have any suggestions for improvement?
 

350 characters left.
8.

Which category best describes the industry you work in?

Consulting Services
Education
Financial Services
Government Services
Healthcare
Information Technology
Legal
Public Relations
Other  
9.
How many people are in your organization?
1
2 - 4
5 - 9
10 - 24
25 - 49
50 - 99
100 - 249
250 - 499
500 - 999
1000 or more