Overall Survey Results:

The Patchwork Quilt Country Inn Survey

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	By completing this less then one minute survey you will be entered into the drawing for a free night stay at the Inn. All questions and information blocks must be completed fully to be eligible for the drawing.

How would you rate your overall level of satisfaction with us?

1 = Highly dissatisfied , 2 = Somewhat dissatisfied , 3 = Neutral , 4 = Somewhat satisfied , 5 = Highly satisfied

Number of
Responses

Rating
Score*

135

4.4

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = Highly dissatisfied , 2 = Somewhat dissatisfied , 3 = Neutral , 4 = Somewhat satisfied , 5 = Highly satisfied

1	2	3	4	5
14 (10.4%)	3 (2.2%)	1 (<1%)	8 (5.9%)	109 (80.7%)

Hold the mouse over each color of the bar to see the number of respondents.

Number of
Responses

Rating
Score*

10.3%

5.9%

80.7%

135

4.4

Prior to your recent visit, had you stayed with us before?

Answer

100%

Number of
Responses

Response
Ratio

Yes, 1 to 2 times before

17.7%

Yes, 3 to 5 times before

5.9%

Yes, 6 or more times before

2.2%

No, this was my first time

72.5%

Other

1.4%

No Responses

0.0%

Totals

135

100%

Please rate the following attributes of your stay.

1 = Very poor , 2 = Poor , 3 = Neutral , 4 = Good , 5 = Excellent

Answer

Number of
Responses

Rating
Score*

Making the reservation

135

4.7

Check-in experience

135

4.7

Check-out experience

135

4.7

Room cleanliness at check-in

135

4.8

Grade our web site

135

4.6

Grade our blog site

135

3.9

Maintenance of grounds

135

4.7

Value received for price paid

135

4.7

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = Very poor , 2 = Poor , 3 = Neutral , 4 = Good , 5 = Excellent

Answer	1	2	3	4	5
Making the reservation	0 (0.0%)	0 (0.0%)	9 (6.7%)	29 (21.5%)	97 (71.9%)
Check-in experience	1 (<1%)	2 (1.5%)	5 (3.7%)	27 (20.0%)	100 (74.1%)
Check-out experience	0 (0.0%)	0 (0.0%)	9 (6.7%)	28 (20.7%)	98 (72.6%)
Room cleanliness at check-in	0 (0.0%)	1 (<1%)	3 (2.2%)	14 (10.4%)	117 (86.7%)
Grade our web site	0 (0.0%)	1 (<1%)	4 (3.0%)	41 (30.4%)	89 (65.9%)
Grade our blog site	0 (0.0%)	2 (1.5%)	54 (40.0%)	28 (20.7%)	51 (37.8%)
Maintenance of grounds	1 (<1%)	1 (<1%)	4 (3.0%)	28 (20.7%)	101 (74.8%)
Value received for price paid	1 (<1%)	0 (0.0%)	5 (3.7%)	20 (14.8%)	109 (80.7%)

Hold the mouse over each color of the bar to see the number of respondents.

Answer

Number of
Responses

Rating
Score*

Making the reservation

21%

72%

135

4.7

Check-in experience

20%

74%

135

4.7

Check-out experience

21%

73%

135

4.7

Room cleanliness at check-in

10%

87%

135

4.8

Grade our web site

30%

66%

135

4.6

Grade our blog site

40%

21%

38%

135

3.9

Maintenance of grounds

21%

75%

135

4.7

Value received for price paid

15%

81%

135

4.7

How many nights did you stay with us during your last visit?

Answer

100%

Number of
Responses

Response
Ratio

One night

51.1%

Two nights

34.8%

Three or more nights

11.1%

Other

2.9%

No Responses

0.0%

Totals

135

100%

If you were returning to the area, how likely would you be to stay with us again?

1 = Very unlikely , 2 = Somewhat unlikely , 3 = Neutral , 4 = Somewhat likely , 5 = Very likely

Number of
Responses

Rating
Score*

135

4.7

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = Very unlikely , 2 = Somewhat unlikely , 3 = Neutral , 4 = Somewhat likely , 5 = Very likely

1	2	3	4	5
2 (1.5%)	1 (<1%)	5 (3.7%)	17 (12.6%)	110 (81.5%)

Hold the mouse over each color of the bar to see the number of respondents.

Number of
Responses

Rating
Score*

12.5%

81.4%

135

4.7

How likely is it that you would recommend us to a Family member, friend or colleague?

1 = Very unlikely , 2 = Somewhat unlikely , 3 = Neutral , 4 = Somewhat likely , 5 = Very likely

Number of
Responses

Rating
Score*

135

4.8

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = Very unlikely , 2 = Somewhat unlikely , 3 = Neutral , 4 = Somewhat likely , 5 = Very likely

1	2	3	4	5
2 (1.5%)	0 (0.0%)	2 (1.5%)	12 (8.9%)	119 (88.1%)

Hold the mouse over each color of the bar to see the number of respondents.

Number of
Responses

Rating
Score*

8.8%

88.1%

135

4.8

What internet search engine or referral site did you use to locate our website?

Answer

100%

Number of
Responses

Response
Ratio

BedandBreakfast.com

18.8%

Goggle

44.2%

Bing

2.1%

Yahoo

8.6%

bbonline.com

2.1%

Patchwork monthly Buzz-Letter

8.6%

Patchwork saved in my favorite center

4.3%

Other

21.7%

Totals

138

100%

The date of visit? Please let us know your arrival and departure dates.

	Number of Responses
	135

The room or rooms you stayed in during your visit?

Answer

100%

Number of
Responses

Response
Ratio

Deerview

17.7%

Garden

14.0%

Lodge

8.1%

Loft

18.5%

Log Cabin

15.5%

Lonestar

6.6%

Meadow

4.4%

Orchard

7.4%

Treetop

7.4%

No Responses

0.0%

Totals

135

100%

The reason for visiting the area?

Answer

100%

Number of
Responses

Response
Ratio

Friends or Family

8.1%

Shipshewana Auction & Flea Market

18.5%

Celebrating a Birthday or Anniversary

11.8%

Amish Attractions

19.2%

Hunting or Fishing

<1%

Skiing or Outdoor activities

0.0%

Business

2.9%

Just to Getaway

23.7%

Other

14.8%

No Responses

0.0%

Totals

135

100%

Please enter the information indicated below if you wish to be entered in the monthly drawing for the free night stay.

Answer	Number of Responses
First Name	135
Last Name	135
Email Address	135

Please share any suggestions or comments for improving the Inn. Your suggestions or comments are very important to us. We value our guest's comments and always strive to enhance the quality of your stay at our Inn. All suggestions or comments are taken seriously and will be considered.

	Number of Responses
	92

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