Overall Survey Results:

Rocky Mountain Show Jumping 2009 Tournaments Survey

RMSJ hosted 8 Outdoor Tournaments in 2009. How many of these tournaments did you attend?

Answer

100%

Number of
Responses

Response
Ratio

I attended no tournaments in 2009

0.0%

1 Tournament

17.5%

2-3 Tournaments

42.0%

4-5 Tournaments

23.5%

6-8 Tournaments

10.5%

I attended all 8 RMSJ outdoor tournaments in 2009

6.0%

No Responses

<1%

Totals

200

100%

On a scale of 1 to 10 (1 is unacceptable, 5 is satisfactory and 10 is exceptional), how would you rank your overall satisfaction of the 2009 outdoor RMSJ Tournaments?

1 = 1 , 2 = 2 , 3 = 3 , 4 = 4 , 5 = 5 , 6 = 6 , 7 = 7 , 8 = 8 , 9 = 9 , 10 = 10

Answer

Number of
Responses

Rating
Score*

Overall Satisfaction

199

8.0

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = 1 , 2 = 2 , 3 = 3 , 4 = 4 , 5 = 5 , 6 = 6 , 7 = 7 , 8 = 8 , 9 = 9 , 10 = 10

Answer	1	2	3	4	5	6	7	8	9	10
Overall Satisfaction	1 (<1%)	1 (<1%)	1 (<1%)	1 (<1%)	4 (2.0%)	12 (6.0%)	33 (16.6%)	75 (37.7%)	52 (26.1%)	19 (9.5%)

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Answer

Number of
Responses

Rating
Score*

Overall Satisfaction

17%

38%

26%

10%

199

8.0

Upon your arrival to Anderson Ranch, please rate your experience with the following pre tournament items!

1 = Well Below Average , 2 = Below Average , 3 = Average , 4 = Above Average , 5 = Well above Average

Answer

Number of
Responses

Rating
Score*

Traffic Flow

197

3.8

RMSJ staff assistance

196

4.0

Finding your stalls

189

3.7

Pre Bedding

182

3.6

Shavings/Feed Orders

181

3.6

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = Well Below Average , 2 = Below Average , 3 = Average , 4 = Above Average , 5 = Well above Average

Answer	1	2	3	4	5
Traffic Flow	1 (<1%)	10 (5.1%)	52 (26.4%)	95 (48.2%)	39 (19.8%)
RMSJ staff assistance	0 (0.0%)	6 (3.1%)	49 (25.0%)	78 (39.8%)	63 (32.1%)
Finding your stalls	3 (1.6%)	10 (5.3%)	71 (37.6%)	64 (33.9%)	41 (21.7%)
Pre Bedding	5 (2.7%)	18 (9.9%)	62 (34.1%)	61 (33.5%)	36 (19.8%)
Shavings/Feed Orders	3 (1.7%)	8 (4.4%)	71 (39.2%)	68 (37.6%)	31 (17.1%)

Hold the mouse over each color of the bar to see the number of respondents.

Answer

Number of
Responses

Rating
Score*

Traffic Flow

26%

48%

20%

197

3.8

RMSJ staff assistance

25%

40%

32%

196

4.0

Finding your stalls

38%

34%

22%

189

3.7

Pre Bedding

10%

34%

20%

182

3.6

Shavings/Feed Orders

39%

38%

17%

181

3.6

Please rate your tournament office check in experience!

1 = Highly dissatisfied , 2 = Somewhat dissatisfied , 3 = Neutral , 4 = Somewhat satisfied , 5 = Highly satisfied

Number of
Responses

Rating
Score*

199

4.3

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = Highly dissatisfied , 2 = Somewhat dissatisfied , 3 = Neutral , 4 = Somewhat satisfied , 5 = Highly satisfied

1	2	3	4	5
1 (<1%)	17 (8.5%)	21 (10.6%)	51 (25.6%)	109 (54.8%)

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Number of
Responses

Rating
Score*

8.5%

10.5%

25.6%

54.7%

199

4.3

This past year, management made significant improvements to the stabling, by adding four permanent barns to house 288 horses....please rate the work that we have done thus far!

1 = Highly dissatisfied , 2 = Somewhat dissatisfied , 3 = Neutral , 4 = Somewhat satisfied , 5 = Highly satisfied

Number of
Responses

Rating
Score*

189

4.6

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = Highly dissatisfied , 2 = Somewhat dissatisfied , 3 = Neutral , 4 = Somewhat satisfied , 5 = Highly satisfied

1	2	3	4	5
1 (<1%)	1 (<1%)	13 (6.9%)	50 (26.5%)	124 (65.6%)

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Number of
Responses

Rating
Score*

6.8%

26.4%

65.6%

189

4.6

With the 1 to 10 Scale, please rate us on the following general items!

1 = 1 , 2 = 2 , 3 = 3 , 4 = 4 , 5 = 5 , 6 = 6 , 7 = 7 , 8 = 8 , 9 = 9 , 10 = 10

Answer

Number of
Responses

Rating
Score*

Tournament Management

197

8.5

Prize Money

196

7.4

Entry Fees

197

6.7

Stabling

190

8.1

Grounds Layout

196

8.4

Concession/Catering

196

7.2

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = 1 , 2 = 2 , 3 = 3 , 4 = 4 , 5 = 5 , 6 = 6 , 7 = 7 , 8 = 8 , 9 = 9 , 10 = 10

Answer	1	2	3	4	5	6	7	8	9	10
Tournament Management	1 (<1%)	2 (1.0%)	1 (<1%)	2 (1.0%)	2 (1.0%)	3 (1.5%)	20 (10.2%)	54 (27.4%)	61 (31.0%)	51 (25.9%)
Prize Money	2 (1.0%)	6 (3.1%)	6 (3.1%)	7 (3.6%)	20 (10.2%)	17 (8.7%)	24 (12.2%)	40 (20.4%)	44 (22.4%)	30 (15.3%)
Entry Fees	4 (2.0%)	5 (2.5%)	12 (6.1%)	8 (4.1%)	25 (12.7%)	31 (15.7%)	37 (18.8%)	32 (16.2%)	26 (13.2%)	17 (8.6%)
Stabling	1 (<1%)	0 (0.0%)	1 (<1%)	3 (1.6%)	8 (4.2%)	17 (8.9%)	31 (16.3%)	34 (17.9%)	51 (26.8%)	44 (23.2%)
Grounds Layout	0 (0.0%)	0 (0.0%)	2 (1.0%)	1 (<1%)	4 (2.0%)	10 (5.1%)	27 (13.8%)	44 (22.4%)	63 (32.1%)	45 (23.0%)
Concession/Catering	1 (<1%)	4 (2.0%)	6 (3.1%)	13 (6.6%)	20 (10.2%)	25 (12.8%)	31 (15.8%)	33 (16.8%)	37 (18.9%)	26 (13.3%)

Hold the mouse over each color of the bar to see the number of respondents.

Answer

Number of
Responses

Rating
Score*

Tournament Management

10%

27%

31%

26%

197

8.5

Prize Money

10%

12%

20%

22%

15%

196

7.4

Entry Fees

13%

16%

19%

16%

13%

197

6.7

Stabling

16%

18%

27%

23%

190

8.1

Grounds Layout

14%

22%

32%

23%

196

8.4

Concession/Catering

10%

13%

16%

17%

19%

13%

196

7.2

With the 1 to 10 Scale, please rate our competition rings!

1 = 1 , 2 = 2 , 3 = 3 , 4 = 4 , 5 = 5 , 6 = 6 , 7 = 7 , 8 = 8 , 9 = 9 , 10 = 10

Answer

Number of
Responses

Rating
Score*

Grand Prix Ring

184

8.8

Jumper Ring 2

174

7.4

Grass Hunter Ring

157

8.2

Sand Hunter Ring

152

7.2

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = 1 , 2 = 2 , 3 = 3 , 4 = 4 , 5 = 5 , 6 = 6 , 7 = 7 , 8 = 8 , 9 = 9 , 10 = 10

Answer	1	2	3	4	5	6	7	8	9	10
Grand Prix Ring	0 (0.0%)	0 (0.0%)	0 (0.0%)	0 (0.0%)	3 (1.6%)	2 (1.1%)	18 (9.8%)	40 (21.7%)	65 (35.3%)	56 (30.4%)
Jumper Ring 2	0 (0.0%)	4 (2.3%)	2 (1.1%)	8 (4.6%)	10 (5.7%)	25 (14.4%)	29 (16.7%)	44 (25.3%)	28 (16.1%)	24 (13.8%)
Grass Hunter Ring	0 (0.0%)	0 (0.0%)	0 (0.0%)	0 (0.0%)	11 (7.0%)	12 (7.6%)	16 (10.2%)	46 (29.3%)	38 (24.2%)	34 (21.7%)
Sand Hunter Ring	1 (<1%)	5 (3.3%)	5 (3.3%)	7 (4.6%)	16 (10.5%)	10 (6.6%)	27 (17.8%)	40 (26.3%)	21 (13.8%)	20 (13.2%)

Hold the mouse over each color of the bar to see the number of respondents.

Answer

Number of
Responses

Rating
Score*

Grand Prix Ring

10%

22%

35%

30%

184

8.8

Jumper Ring 2

14%

17%

25%

16%

14%

174

7.4

Grass Hunter Ring

10%

29%

24%

22%

157

8.2

Sand Hunter Ring

11%

18%

26%

14%

13%

152

7.2

With the 1 to 10 Scale, please rate our tournament Office!

1 = 1 , 2 = 2 , 3 = 3 , 4 = 4 , 5 = 5 , 6 = 6 , 7 = 7 , 8 = 8 , 9 = 9 , 10 = 10

Answer

Number of
Responses

Rating
Score*

Improvements from past years

183

8.0

First Impression

198

8.2

Staff Appearance

198

8.5

Check In

198

7.9

Friendly/Helpful

198

8.5

Professionalism

197

8.5

Check Out

196

7.7

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = 1 , 2 = 2 , 3 = 3 , 4 = 4 , 5 = 5 , 6 = 6 , 7 = 7 , 8 = 8 , 9 = 9 , 10 = 10

Answer	1	2	3	4	5	6	7	8	9	10
Improvements from past years	2 (1.1%)	0 (0.0%)	2 (1.1%)	3 (1.6%)	15 (8.2%)	10 (5.5%)	20 (10.9%)	47 (25.7%)	47 (25.7%)	37 (20.2%)
First Impression	0 (0.0%)	0 (0.0%)	2 (1.0%)	3 (1.5%)	6 (3.0%)	13 (6.6%)	27 (13.6%)	52 (26.3%)	52 (26.3%)	43 (21.7%)
Staff Appearance	0 (0.0%)	0 (0.0%)	2 (1.0%)	1 (<1%)	7 (3.5%)	11 (5.6%)	20 (10.1%)	44 (22.2%)	52 (26.3%)	61 (30.8%)
Check In	2 (1.0%)	3 (1.5%)	3 (1.5%)	7 (3.5%)	10 (5.1%)	13 (6.6%)	24 (12.1%)	43 (21.7%)	45 (22.7%)	48 (24.2%)
Friendly/Helpful	3 (1.5%)	1 (<1%)	1 (<1%)	2 (1.0%)	8 (4.0%)	9 (4.5%)	16 (8.1%)	39 (19.7%)	45 (22.7%)	74 (37.4%)
Professionalism	2 (1.0%)	1 (<1%)	2 (1.0%)	3 (1.5%)	10 (5.1%)	6 (3.0%)	14 (7.1%)	44 (22.3%)	43 (21.8%)	72 (36.5%)
Check Out	3 (1.5%)	6 (3.1%)	5 (2.6%)	5 (2.6%)	11 (5.6%)	19 (9.7%)	21 (10.7%)	36 (18.4%)	43 (21.9%)	47 (24.0%)

Hold the mouse over each color of the bar to see the number of respondents.

Answer

Number of
Responses

Rating
Score*

Improvements from past years

11%

26%

20%

183

8.0

First Impression

14%

26%

22%

198

8.2

Staff Appearance

10%

22%

26%

31%

198

8.5

Check In

12%

22%

23%

24%

198

7.9

Friendly/Helpful

20%

23%

37%

198

8.5

Professionalism

22%

37%

197

8.5

Check Out

10%

11%

18%

22%

24%

196

7.7

RMSJ listens to our competitors about the course designers! With the 1 to 10 Scale, please rate our Course Designing in 2009 in each ring!

1 = 1 , 2 = 2 , 3 = 3 , 4 = 4 , 5 = 5 , 6 = 6 , 7 = 7 , 8 = 8 , 9 = 9 , 10 = 10

Answer

Number of
Responses

Rating
Score*

Grand Prix Ring

174

8.7

Jumper Ring Two

166

7.5

Hunter Rings

151

7.9

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = 1 , 2 = 2 , 3 = 3 , 4 = 4 , 5 = 5 , 6 = 6 , 7 = 7 , 8 = 8 , 9 = 9 , 10 = 10

Answer	1	2	3	4	5	6	7	8	9	10
Grand Prix Ring	0 (0.0%)	0 (0.0%)	0 (0.0%)	1 (<1%)	4 (2.3%)	3 (1.7%)	16 (9.2%)	36 (20.7%)	70 (40.2%)	44 (25.3%)
Jumper Ring Two	0 (0.0%)	5 (3.0%)	3 (1.8%)	6 (3.6%)	10 (6.0%)	15 (9.0%)	34 (20.5%)	30 (18.1%)	39 (23.5%)	24 (14.5%)
Hunter Rings	1 (<1%)	3 (2.0%)	2 (1.3%)	2 (1.3%)	11 (7.3%)	7 (4.6%)	24 (15.9%)	31 (20.5%)	44 (29.1%)	26 (17.2%)

Hold the mouse over each color of the bar to see the number of respondents.

Answer

Number of
Responses

Rating
Score*

Grand Prix Ring

21%

40%

25%

174

8.7

Jumper Ring Two

20%

18%

23%

14%

166

7.5

Hunter Rings

16%

21%

29%

17%

151

7.9

We pride ourselves in updating some of our jump material each year! With the 1 to 10 Scale, please rate our Jump Material in each ring!

1 = 1 , 2 = 2 , 3 = 3 , 4 = 4 , 5 = 5 , 6 = 6 , 7 = 7 , 8 = 8 , 9 = 9 , 10 = 10

Answer

Number of
Responses

Rating
Score*

Grand Prix Ring

179

9.0

Jumper Ring Two

167

7.7

Hunter Rings

156

8.4

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = 1 , 2 = 2 , 3 = 3 , 4 = 4 , 5 = 5 , 6 = 6 , 7 = 7 , 8 = 8 , 9 = 9 , 10 = 10

Answer	1	2	3	4	5	6	7	8	9	10
Grand Prix Ring	0 (0.0%)	0 (0.0%)	0 (0.0%)	1 (<1%)	1 (<1%)	5 (2.8%)	12 (6.7%)	29 (16.2%)	60 (33.5%)	71 (39.7%)
Jumper Ring Two	1 (<1%)	3 (1.8%)	2 (1.2%)	3 (1.8%)	7 (4.2%)	22 (13.2%)	31 (18.6%)	36 (21.6%)	33 (19.8%)	29 (17.4%)
Hunter Rings	0 (0.0%)	0 (0.0%)	1 (<1%)	1 (<1%)	6 (3.8%)	11 (7.1%)	14 (9.0%)	43 (27.6%)	39 (25.0%)	41 (26.3%)

Hold the mouse over each color of the bar to see the number of respondents.

Answer

Number of
Responses

Rating
Score*

Grand Prix Ring

16%

34%

40%

179

9.0

Jumper Ring Two

13%

19%

22%

20%

17%

167

7.7

Hunter Rings

28%

25%

26%

156

8.4

We want our competitors to enjoy their competition day, and interaction with announcers/in-gate personnel is a part of every competitor's day. With the 1 to 10 Scale, please rate our announcers/in-gate personnel in each ring!

1 = 1 , 2 = 2 , 3 = 3 , 4 = 4 , 5 = 5 , 6 = 6 , 7 = 7 , 8 = 8 , 9 = 9 , 10 = 10

Answer

Number of
Responses

Rating
Score*

Grand Prix Ring

178

8.6

Jumper Ring Two

169

8.7

Hunter Rings

154

8.5

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = 1 , 2 = 2 , 3 = 3 , 4 = 4 , 5 = 5 , 6 = 6 , 7 = 7 , 8 = 8 , 9 = 9 , 10 = 10

Answer	1	2	3	4	5	6	7	8	9	10
Grand Prix Ring	1 (<1%)	0 (0.0%)	2 (1.1%)	3 (1.7%)	4 (2.2%)	3 (1.7%)	20 (11.2%)	31 (17.4%)	51 (28.7%)	63 (35.4%)
Jumper Ring Two	0 (0.0%)	1 (<1%)	0 (0.0%)	2 (1.2%)	6 (3.6%)	6 (3.6%)	13 (7.7%)	31 (18.3%)	50 (29.6%)	60 (35.5%)
Hunter Rings	1 (<1%)	1 (<1%)	0 (0.0%)	1 (<1%)	4 (2.6%)	4 (2.6%)	17 (11.0%)	40 (26.0%)	35 (22.7%)	51 (33.1%)

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Answer

Number of
Responses

Rating
Score*

Grand Prix Ring

11%

17%

29%

35%

178

8.6

Jumper Ring Two

18%

30%

36%

169

8.7

Hunter Rings

11%

26%

23%

33%

154

8.5

Judging is an important part of every tournament! With the 1 to 10 Scale, please rate our judges in each ring!

1 = 1 , 2 = 2 , 3 = 3 , 4 = 4 , 5 = 5 , 6 = 6 , 7 = 7 , 8 = 8 , 9 = 9 , 10 = 10

Answer

Number of
Responses

Rating
Score*

Grand Prix Ring

167

8.9

Jumper Ring Two

160

8.7

Hunter Rings

151

8.2

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = 1 , 2 = 2 , 3 = 3 , 4 = 4 , 5 = 5 , 6 = 6 , 7 = 7 , 8 = 8 , 9 = 9 , 10 = 10

Answer	1	2	3	4	5	6	7	8	9	10
Grand Prix Ring	0 (0.0%)	0 (0.0%)	0 (0.0%)	1 (<1%)	2 (1.2%)	3 (1.8%)	13 (7.8%)	32 (19.2%)	60 (35.9%)	56 (33.5%)
Jumper Ring Two	0 (0.0%)	0 (0.0%)	2 (1.2%)	1 (<1%)	3 (1.9%)	5 (3.1%)	15 (9.4%)	31 (19.4%)	50 (31.2%)	53 (33.1%)
Hunter Rings	1 (<1%)	1 (<1%)	2 (1.3%)	2 (1.3%)	4 (2.6%)	5 (3.3%)	26 (17.2%)	42 (27.8%)	30 (19.9%)	38 (25.2%)

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Answer

Number of
Responses

Rating
Score*

Grand Prix Ring

19%

36%

34%

167

8.9

Jumper Ring Two

19%

31%

33%

160

8.7

Hunter Rings

17%

28%

20%

25%

151

8.2

RMSJ believes that all tournaments need to have a "FUN FACTOR!" Please tell us what you thought of the following value added tournament activities!

1 = Well Below Average , 2 = Below Average , 3 = Average , 4 = Above Average , 5 = Well Above Average

Answer

Number of
Responses

Rating
Score*

Daily Happy Hours

170

4.2

Trainer's Lounge

142

4.1

Luncheons & BBQ's

161

4.1

Exhibitor Parties

151

4.2

Sirocco Welcome Party

131

4.1

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = Well Below Average , 2 = Below Average , 3 = Average , 4 = Above Average , 5 = Well Above Average

Answer	1	2	3	4	5
Daily Happy Hours	0 (0.0%)	1 (<1%)	37 (21.8%)	65 (38.2%)	67 (39.4%)
Trainer's Lounge	1 (<1%)	3 (2.1%)	28 (19.7%)	65 (45.8%)	45 (31.7%)
Luncheons & BBQ's	1 (<1%)	0 (0.0%)	32 (19.9%)	81 (50.3%)	47 (29.2%)
Exhibitor Parties	0 (0.0%)	0 (0.0%)	28 (18.5%)	71 (47.0%)	52 (34.4%)
Sirocco Welcome Party	0 (0.0%)	0 (0.0%)	33 (25.2%)	53 (40.5%)	45 (34.4%)

Hold the mouse over each color of the bar to see the number of respondents.

Answer

Number of
Responses

Rating
Score*

Daily Happy Hours

22%

38%

39%

170

4.2

Trainer's Lounge

20%

46%

32%

142

4.1

Luncheons & BBQ's

20%

50%

29%

161

4.1

Exhibitor Parties

19%

47%

34%

151

4.2

Sirocco Welcome Party

25%

40%

34%

131

4.1

When you attended our events, were your questions answered promptly and courteously? (If no, please explain)

Answer

100%

Number of
Responses

Response
Ratio

Yes

184

95.3%

3.6%

Totals

193

100%

Regarding information prior to the events, did you receive: (If not enough, please specify other info you would like to see)

Answer

100%

Number of
Responses

Response
Ratio

Too Much Information

<1%

Enough Information

183

91.5%

Not Enough Information

6.0%

Totals

200

100%

Do you feel that you had adequate divisions/events to compete with your horses? (If No, please comment on what you would like to see added)

Answer

100%

Number of
Responses

Response
Ratio

Yes

173

87.3%

10.6%

Totals

198

100%

Are there any specific concerns about our events that you would like to pass along to us? (If Yes, please comment)

Answer

100%

Number of
Responses

Response
Ratio

Yes

26.4%

135

71.4%

Totals

189

100%

Overall comments about Rocky Mountain Show Jumping?

	Number of Responses
	132

Have we earned the right for you to recommend our tournaments to your friends in the sport?

Answer

100%

Number of
Responses

Response
Ratio

Yes

187

95.8%

2.0%

Totals

195

100%

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