When you telephoned to make an appointment, were the staff members courteous and helpful in finding a suitable time?

Upon arrival, were you greeted in a friendly manner and made to feel comfortable?

Were you seated within 15 minutes of your appointment time with the doctor or advised of any delays?

Were you seated within 15 minutes of your appointment time with the hygienist or advised of any delays?

Did the dentist/hygienist take the time to listen to and understand your concerns?

Did you feel that you understood the prescribed treatment plan and that all of your questions were answered to your satisfaction?

Upon reveiving your bill for the services rendered was the amount clearly described?

Do you feel as if your insurance claim was handled properly and in a timely manner?

If you had a concern during your last visit, do you think it was properly handled by the staff?

During your last visit, did you feel that the staff was concerned about your overall well being as a person and not just your dental condition?

Are you comfortable with the level of technology used in the office?

Using the rating of 1 to 5, with 5 being the highest score how do you rate our office?

We are always striving to improve our services.  Your comments are important to us.  How many we serve you better?