Overall Survey Results:

How did you like BJORN AGAIN?

How did you like BJORN AGAIN, The ABBA Experience?

1 = REALLY GREAT , 2 = Pretty Good , 3 = It was Okay , 4 = Poorly Done , 5 = HATED IT

Number of
Responses

Rating
Score*

1.4

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = REALLY GREAT , 2 = Pretty Good , 3 = It was Okay , 4 = Poorly Done , 5 = HATED IT

1	2	3	4	5
28 (75.7%)	7 (18.9%)	0 (0.0%)	2 (5.4%)	0 (0.0%)

Hold the mouse over each color of the bar to see the number of respondents.

Number of
Responses

Rating
Score*

75.6%

18.9%

5.4%

1.4

If you were going to review BJORN AGAIN for a newspaper, how would the first couple of paragraphs read? (Go to www.spencertheater.com for these reviews.)

	Number of Responses
	26

Costs for touring performances are way up, and we always worry about the high cost of tickets. In terms of ticket pricing and the quality of the BJORN AGAIN performance, do you believe that $59 was...

Answer

100%

Number of
Responses

Response
Ratio

way too expensive for this show.

10.8%

definitely worth the price.

78.3%

I might have even paid more to see this show.

8.1%

No Responses

2.7%

Totals

100%

Please rate our staff and their service.

1 = Nearly Perfect , 2 = Very Good , 3 = Didn't Notice , 4 = Good , 5 = Poor

Answer

Number of
Responses

Rating
Score*

Staff courtesy

1.4

Valet (if used)

1.7

Bar service (if used)

1.3

Cleanliness of the theater

1.3

Box Office staff

1.2

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = Nearly Perfect , 2 = Very Good , 3 = Didn't Notice , 4 = Good , 5 = Poor

Answer	1	2	3	4
Staff courtesy	26 (70.3%)	10 (27.0%)	0 (0.0%)	1 (2.7%)
Valet (if used)	10 (58.8%)	3 (17.6%)	3 (17.6%)	1 (5.9%)
Bar service (if used)	9 (75.0%)	2 (16.7%)	1 (8.3%)	0 (0.0%)
Cleanliness of the theater	27 (75.0%)	8 (22.2%)	1 (2.8%)	0 (0.0%)
Box Office staff	23 (79.3%)	6 (20.7%)	0 (0.0%)	0 (0.0%)

Hold the mouse over each color of the bar to see the number of respondents.

Answer

Number of
Responses

Rating
Score*

Staff courtesy

70%

27%

1.4

Valet (if used)

59%

18%

1.7

Bar service (if used)

75%

17%

1.3

Cleanliness of the theater

75%

22%

1.3

Box Office staff

79%

21%

1.2

The most important information you received about BJORN AGAIN came from...

1 = Most Important Source

Answer

Number of
Responses

Ranking
Score*

Newspaper

3.7

Radio

3.9

Website

2.3

Emails

3.1

Postcards

3.8

Friends

4.2

*The Ranking Score is the weighted average calculated by dividing the sum of all weighted rankings by the number of total responses.

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1 = Most Important Source

Answer	1	2	3	4	5	6
Newspaper	5 (19.2%)	3 (11.5%)	4 (15.4%)	4 (15.4%)	4 (15.4%)	6 (23.1%)
Radio	2 (7.7%)	4 (15.4%)	5 (19.2%)	3 (11.5%)	7 (26.9%)	5 (19.2%)
Website	10 (38.5%)	5 (19.2%)	7 (26.9%)	2 (7.7%)	2 (7.7%)	0 (0.0%)
Emails	4 (15.4%)	8 (30.8%)	1 (3.8%)	8 (30.8%)	4 (15.4%)	1 (3.8%)
Postcards	3 (11.5%)	3 (11.5%)	6 (23.1%)	5 (19.2%)	2 (7.7%)	7 (26.9%)
Friends	2 (7.7%)	3 (11.5%)	3 (11.5%)	4 (15.4%)	7 (26.9%)	7 (26.9%)

Hold the mouse over each color of the bar to see the number of respondents.

Answer

Number of
Responses

Ranking
Score*

Newspaper

19%

12%

15%

23%

3.7

Radio

15%

19%

12%

27%

19%

3.9

Website

38%

19%

27%

2.3

Emails

15%

31%

15%

3.1

Postcards

12%

23%

19%

27%

3.8

Friends

12%

15%

27%

4.2

	Text Block:
	Thank you for your input, and we appreciate your patronage. We look forward to seeing you at the Spencer again. You can always find us at http://www.spencertheater.com. We're on Facebook (Spencer Theater, Ruidoso, NM), and Spencer Theater on youtube to see some of our Class Acts grant clips. The results of this survey will be available for your viewing.

One last question just for fun. What performer or performance would you be willing to pay $150 a ticket for?

	Number of Responses
	33

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