Overall Survey Results:

How did you like LORD OF THE DANCE?

How did you like LORD OF THE DANCE at the Spencer Theater Monday night?

1 = REALLY GREAT , 2 = Very Good , 3 = It was Okay , 4 = Poorly Done , 5 = HATED IT

Number of
Responses

Rating
Score*

1.2

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = REALLY GREAT , 2 = Very Good , 3 = It was Okay , 4 = Poorly Done , 5 = HATED IT

1	2	3	4	5
24 (82.8%)	5 (17.2%)	0 (0.0%)	0 (0.0%)	0 (0.0%)

Hold the mouse over each color of the bar to see the number of respondents.

Number of
Responses

Rating
Score*

82.7%

17.2%

1.2

If you were writing a review of LORD OF THE DANCE for a newspaper, how would the first paragraph read? Add your name if you'd like credit as the reviewer. (Go to www.spencertheater.com to see some of the past show reviews.)

	Number of Responses
	21

Had you seen Michael Flatley or "Riverdance" before this show?

Answer

100%

Number of
Responses

Response
Ratio

Yes, have seen Flatley before.

13.3%

Yes, have seen Riverdance.

36.6%

No, first time.

50.0%

No Responses

0.0%

Totals

100%

Please rate our staff and their service.

1 = Nearly Perfect , 2 = Very Good , 3 = Didn't Notice , 4 = Good , 5 = Poor

Answer

Number of
Responses

Rating
Score*

Box Office staff

1.4

Staff courtesy

1.4

Bar service (if used)

1.9

Cleanliness of the theater

1.2

Valet (if used)

1.7

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = Nearly Perfect , 2 = Very Good , 3 = Didn't Notice , 4 = Good , 5 = Poor

Answer	1	2	3
Box Office staff	18 (62.1%)	9 (31.0%)	2 (6.9%)
Staff courtesy	19 (63.3%)	11 (36.7%)	0 (0.0%)
Bar service (if used)	6 (40.0%)	4 (26.7%)	5 (33.3%)
Cleanliness of the theater	23 (76.7%)	7 (23.3%)	0 (0.0%)
Valet (if used)	7 (58.3%)	2 (16.7%)	3 (25.0%)

Hold the mouse over each color of the bar to see the number of respondents.

Answer

Number of
Responses

Rating
Score*

Box Office staff

62%

31%

1.4

Staff courtesy

63%

37%

1.4

Bar service (if used)

40%

27%

33%

1.9

Cleanliness of the theater

77%

23%

1.2

Valet (if used)

58%

17%

25%

1.7

The most important information you received about LORD OF THE DANCE came from...

1 = Least Important Source

Answer

Number of
Responses

Ranking
Score*

Season Brochure

5.3

Website

4.0

Emails

3.4

Postcards

2.9

Facets

2.8

Newspaper articles

2.6

*The Ranking Score is the weighted average calculated by dividing the sum of all weighted rankings by the number of total responses.

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1 = Least Important Source

Answer	1	2	3	4	5	6
Season Brochure	2 (6.9%)	1 (3.4%)	0 (0.0%)	1 (3.4%)	5 (17.2%)	20 (69.0%)
Website	3 (10.3%)	3 (10.3%)	3 (10.3%)	7 (24.1%)	9 (31.0%)	4 (13.8%)
Emails	2 (6.9%)	5 (17.2%)	6 (20.7%)	12 (41.4%)	4 (13.8%)	0 (0.0%)
Postcards	4 (13.8%)	6 (20.7%)	11 (37.9%)	5 (17.2%)	2 (6.9%)	1 (3.4%)
Facets	7 (24.1%)	10 (34.5%)	3 (10.3%)	2 (6.9%)	4 (13.8%)	3 (10.3%)
Newspaper articles	11 (37.9%)	4 (13.8%)	6 (20.7%)	2 (6.9%)	5 (17.2%)	1 (3.4%)

Hold the mouse over each color of the bar to see the number of respondents.

Answer

Number of
Responses

Ranking
Score*

Season Brochure

17%

69%

5.3

Website

10%

24%

31%

14%

4.0

Emails

17%

21%

41%

14%

3.4

Postcards

14%

21%

38%

17%

2.9

Facets

24%

34%

10%

14%

10%

2.8

Newspaper articles

38%

14%

21%

17%

2.6

Where did you eat prior to the show?

	Number of Responses
	30

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