Computer Troubleshooters - Technology Solved

Computer Troubleshooters 2010 Survey

Thank you for participating in Computer Troubleshooter's planning survey for 2010.  Your answers to the 5 simple questions below will help us prioritize our resources in the coming year, to better serve you.

 
1.

The technology solutions I would be interested in for 2010 are:
24x7 monitoring of my computer & network systems to quickly resolve problems
Remote Support technology, for resolving issues without waiting for a technician
Spam-prevention solutions
General defense solutions to protect from viruses, spyware, and hackers
Data backup & protection solutions
Disaster Recovery solutions (to keep my business running in case of outages)
Upgrades to make my systems faster & more reliable
Recommendations that prevent problems before they happen
Telecommuting solutions, so my staff can work from home or other locations
Better telephone features & less expensive phone service with a VoiP solution
An electronic filing system to manage electronic & paper documents efficiently
Help complying with data privacy & protection regulations
An improved website to promote my business
Help promoting my website on search engines and across the internet
Help managing my home computers, including music & videos
Other  
2.

What one thing would you like to see your Computer Troubleshooter do which they are not doing today?
 

  • 350 characters left.
3.

Which benefit is MOST important to you when choosing a technology solutions partner like Computer Troubleshooters?
Knowledge / Competence
Promptness / Responding Quickly
Professionalism
Price
Preventing or Eliminating Computer Problems
Someone who Cares about me as a customer
Someone who offers new Solutions that can enhance my business
Someone who offers a service Guarantee
4.

Please enter any additional comments here
 

  • 350 characters left.
5.

This survey is anonymous but it would help us understand your responses by knowing in which country or region your Computer Troubleshooter is located.

Australia
Austria
Bulgaria
Botswana
Bulgaria
Canada
Greece
Hong Kong
Ireland
Malaysia
Netherlands
New Zealand
Portugal
Romania
Singapore
UK
USA
Latin America (Mexico, Guatemala, Colombia)
Middle East (Kuwait, Bahrain, Egypt)
Africa (South Africa, Botswana, Nigeria, Cote d'Ivoire, Kenya, Ethiopia, Ghana)
Other  

Thank you very much for your answers!