crab salad melt

Mercato del Mare Customer Satisfaction Survey
Progress: 
 

Our first year and a half has been great thanks to all of you.  We're asking you to take a few minutes to answer the following twelve questions so that we can better meet your needs and continue to grow.
 

How often do you visit our market?
More than once per week
Once per week
Once per month
Once every 3 months
Once every 6 months
  • Comment:

  • 500 characters left.

When did you last visit our market?
In the past week
In the past month
In the past 3 months
In the past year

The last time you visited, why did you visit our market?
Just browsing
To buy fresh fish
To buy a prepared meal
To compare products
To buy one of our grocery items
Other  
  • Comment:

  • 500 characters left.

Overall, how satisfied were you with your last shopping experience?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
  • Comment:

  • 500 characters left.

The last time you visited our market, did you...
Buy exactly what you were looking for
Buy something in addition to what you were looking for
Buy something other than what you were looking for
Buy nothing
  • Comment:

  • 500 characters left.

Please indicate the degree to which you agree/disagree with the following statements on our customer service.
 Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree 
Our staff is professional
Our staff makes helpful and relevant suggestions
Our staff does not pressure you to make a purchase
Our staff is attentive to your needs
Our staff is courteous and polite
Our staff greets and assists you in a timely manner
  • Comment:

  • 500 characters left.

Please indicate the degree to which you agree/disagree with the following statements about our store and products.
 Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree 
The store location is convenient
The store has a neat and clean appearance
The store offers a good variety of products
The quality of products offered matches my expectations
The products are reasonably priced
  • Comment:

  • 500 characters left.

Please indicate the degree to which you agree/disagree with the following statements about our email newsletter and our website.
 Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree 
The email is sent too frequently
The email should be sent more frequently
The email content is helpful and interesting
I have made some of the recipes provided in the email
I visit the website regularly for recipes
I visit the website to check on the current selection at the market
I visit the website for other reasons (please specifiy below)
  • Comment:

  • 500 characters left.

How likely is it that you would recommend shopping at our market to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely

How likely are you to attend a cooking lesson at our market?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely