If you called for your appointment were you given the option of an appointment within 24 hours of your call?
Were you seen within 15 minutes of your scheduled appointment?
Was the person who greeted you courteous?
Was the practitioner who fit the device on you knowledgeable?
Did he/she explain the care and use of the device that you received?
Did he/she address any issues you had with the device to your satisfaction?
Are you satisfied with the clinical function of the device?
Would you recommend East Coast to a friend or family member?
Additional comments:
Patient Name:
Date:
May we contact you to discuss your experience with East Coast?
Phone Number: (555-555-5555)
Email address: (abc123@mail.com)
Service Location:
Practitioner: