Kurt Manufacturing Survey
1.
What is your job function?
Buyer
Engineer
Other  
2.
Key contacts at Kurt Manufacturing (Check all that apply)
Sales
Program Manager
Engineering
Quality
For each question please select the choice that indicates how well Kurt Manufacturing meets your needs in that area.
 
3.
MEETING YOUR PRODUCT NEEDS
 Unsatisfactory Needs Improvement Meets Expectations Exceeds Expectations  
Quality of product  
Meeting your Quality system and standard  
Consistency of product Quality order to order  
Technical support on product  
4.
What improvements, if any, would you most like to see Kurt Manufacturing make to its Quality of Product you receive?

 

  • 350 characters left.
5.
EFFECTIVENESS OF OUR SALES PERSONNEL
 Unsatisfactory Needs Improvement Meets Expectations Exceeds Expectations  
Understanding your product needs  
Professionalism of sales personnel  
Access to order status by telephone  
Satisfactory resolution of sales issues  
6.
What improvements, if any, would you like to see Kurt Manufacturing make to its Sales/Customer Service functions?

 

  • 350 characters left.
7.
EFFECTIVENESS OF OUR ENGINEERING DEPARTMENT
 Unsatisfactory Needs Improvement Meets Expectations Exceeds Expectations  
Responsiveness to product engineering changes  
Satisfactory resolution of engineering issues  
Overall support regarding questions / concerns  
Support on product design or value added activities  
8.
What improvements, if any, would you most like to see Kurt Manufacturing make to its Engineering Departments functions?
 

  • 350 characters left.
9.
EFFECTIVENESS OF OUR ORDER FULLFILLMENT
 Unsatisfactory Needs Improvement Meets Expectations Exceeds Expectations  
Reliability of deliveries and quantities  
Flexibility regarding changes in delivery schedules  
Adequacy of documentation for shipments (complete & accurate packing l  
Overall Satisfaction with Kurt Manufacturing  
10.
What improvements, if any would you like to see Kurt Manufacturing make to its order fulfillment function?
 

  • 350 characters left.
Thank you for participating in this important survey