Penmor Lithographers Survey
Required Required Question(s)
1.

How long have you used Penmor's Services?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Required 2.

Which of our services do you use? Select all that apply.
Die-cutting Services
Packaging Solutions
Collateral Printing
Book/ Magazine/ Catalog Printing
Calendars/ Cards Printing
Required 3.

How frequently do you purchase from us?
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
4.
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Required 5.

How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average  
Customer service  
Professionalism  
Quality of finished pieces  
Understanding your needs  
Sales staff  
Price  
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6.
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Required 7.

How likely is it that you would recommend Penmor's Services to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Required 8.

Which category describes your age?
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Required 9.

What best describes your employment status?
Employed full-time
Employed part-time
Self-employed
Other  
Required 10.

Which of the following categories best describes the industry you work in?
Automotive
Advertising
Consulting Services
Education
Entertainment
Financial Services
Government Services
Healthcare
Human Resources
Information Technology
Marketing/Sales
Non-Profit
Pharmaceuticals
Public Relations
Technical Services
Travel
Other  
11.

Do you have any suggestions for us?
 

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