Overall Survey Results:

How was Lee Greenwood?

How did you like the Lee Greenwood performance at the Spencer Theater Saturday night?

1 = LOVED IT! , 2 = Very GOOD , 3 = Just OKAY , 4 = POORLY Done , 5 = HATED IT!

Number of
Responses

Rating
Score*

1.4

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = LOVED IT! , 2 = Very GOOD , 3 = Just OKAY , 4 = POORLY Done , 5 = HATED IT!

1	2	3	4	5
19 (67.9%)	8 (28.6%)	1 (3.6%)	0 (0.0%)	0 (0.0%)

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Number of
Responses

Rating
Score*

67.8%

28.5%

1.4

Could you write a one sentence review of Lee's show for us that we could post on our website? Add your name as reviewer if you'd like.

	Number of Responses
	21

The most important information you received about the Lee Greenwood show came from...

1 = Least Important Source

Answer

Number of
Responses

Ranking
Score*

Direct Mail Postcards

4.4

Spencer Website

4.8

Spencer Monthly Emails

4.0

Radio Commercials

2.9

Ruidoso News

3.1

Ruidoso Free Press

2.8

Spencer Season Brochure

5.9

*The Ranking Score is the weighted average calculated by dividing the sum of all weighted rankings by the number of total responses.

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1 = Least Important Source

Answer	1	2	3	4	5	6	7
Direct Mail Postcards	3 (11.5%)	2 (7.7%)	3 (11.5%)	4 (15.4%)	3 (11.5%)	9 (34.6%)	2 (7.7%)
Spencer Website	3 (11.5%)	1 (3.8%)	2 (7.7%)	3 (11.5%)	5 (19.2%)	6 (23.1%)	6 (23.1%)
Spencer Monthly Emails	2 (7.7%)	4 (15.4%)	2 (7.7%)	6 (23.1%)	8 (30.8%)	3 (11.5%)	1 (3.8%)
Radio Commercials	6 (23.1%)	6 (23.1%)	6 (23.1%)	3 (11.5%)	4 (15.4%)	0 (0.0%)	1 (3.8%)
Ruidoso News	5 (19.2%)	6 (23.1%)	7 (26.9%)	2 (7.7%)	1 (3.8%)	5 (19.2%)	0 (0.0%)
Ruidoso Free Press	6 (23.1%)	6 (23.1%)	6 (23.1%)	5 (19.2%)	2 (7.7%)	0 (0.0%)	1 (3.8%)
Spencer Season Brochure	1 (3.8%)	1 (3.8%)	0 (0.0%)	3 (11.5%)	3 (11.5%)	3 (11.5%)	15 (57.7%)

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Answer

Number of
Responses

Ranking
Score*

Direct Mail Postcards

12%

15%

12%

35%

4.4

Spencer Website

12%

19%

23%

4.8

Spencer Monthly Emails

15%

23%

31%

12%

4.0

Radio Commercials

23%

12%

15%

2.9

Ruidoso News

19%

23%

27%

19%

3.1

Ruidoso Free Press

23%

19%

2.8

Spencer Season Brochure

12%

58%

5.9

Would you take a moment to rate our staff and their service. (Feel free to add additional comments.)

1 = Nearly Perfect , 2 = Very Good , 3 = Didn't Notice , 4 = Good , 5 = Poor

Answer

Number of
Responses

Rating
Score*

Box Office staff

1.2

Staff courtesy

1.2

Bar service (if used)

1.5

Cleanliness of the theater

1.2

Valet (if used)

2.0

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = Nearly Perfect , 2 = Very Good , 3 = Didn't Notice , 4 = Good , 5 = Poor

Answer	1	2	3	4	5
Box Office staff	23 (85.2%)	3 (11.1%)	1 (3.7%)	0 (0.0%)	0 (0.0%)
Staff courtesy	22 (81.5%)	5 (18.5%)	0 (0.0%)	0 (0.0%)	0 (0.0%)
Bar service (if used)	12 (75.0%)	2 (12.5%)	1 (6.2%)	0 (0.0%)	1 (6.2%)
Cleanliness of the theater	21 (77.8%)	6 (22.2%)	0 (0.0%)	0 (0.0%)	0 (0.0%)
Valet (if used)	7 (50.0%)	3 (21.4%)	2 (14.3%)	1 (7.1%)	1 (7.1%)

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Answer

Number of
Responses

Rating
Score*

Box Office staff

85%

11%

1.2

Staff courtesy

81%

19%

1.2

Bar service (if used)

75%

12%

1.5

Cleanliness of the theater

78%

22%

1.2

Valet (if used)

50%

21%

14%

2.0

How would you compare the Spencer Theater to other performance halls that you've seen shows in?

	Number of Responses
	17

If we were able to book any of the following country artists, how likely would it be that you'd try to attend the performance?

1 = Very Likely , 2 = Maybe , 3 = Not Likely

Answer

Number of
Responses

Rating
Score*

Roy Clark

1.8

Ray Price

2.1

T3 The Johnny Cash Band

2.3

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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1 = Very Likely , 2 = Maybe , 3 = Not Likely

Answer	1	2	3
Roy Clark	14 (51.9%)	4 (14.8%)	9 (33.3%)
Ray Price	10 (37.0%)	5 (18.5%)	12 (44.4%)
T3 The Johnny Cash Band	3 (11.5%)	12 (46.2%)	11 (42.3%)

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Answer

Number of
Responses

Rating
Score*

Roy Clark

52%

15%

33%

1.8

Ray Price

37%

19%

44%

2.1

T3 The Johnny Cash Band

12%

46%

42%

2.3

If pre-show buffets were to be offered in the Crystal Lobby, would you consider having dinner at the theater prior to shows?

Answer

100%

Number of
Responses

Response
Ratio

Very likely would try it

25.0%

Would consider it

57.1%

Probably not

17.8%

No Responses

0.0%

Totals

100%

What do you feel an acceptable price would be for a quality all-you-can-eat buffet experience? (Check all that apply, please.)

Answer

100%

Number of
Responses

Response
Ratio

ADULT $20

48.3%

ADULT $25

32.2%

ADULT $30

3.2%

CHILDREN (12 and under) $10

16.1%

CHILDREN (12 and under) $12.50

6.4%

CHILDREN (12 and under) $15

0.0%

Other

0.0%

Totals

100%

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